Implementation Manager: Products/Support Retirement
Fully remote position performing the work necessary to implement Cafeteria products and assisting in the onboarding of Cafeteria and COBRA plans to NBS. Regularly working 20-30 hours per week between the hours of 8 AM to 5 PM, Monday through Friday. Great opportunity for growth with an employee-focused organization. This position is part time, hourly and nonexempt.
Duties
ā¢ Coordinate implementation of Cafeteria products, coordinating and communicating directly with Business Development, the Client, and/or Broker during the implementation process
ā¢ Audit documents for completeness, plan design, compliance and operational capability.
ā¢ Maintain regular communication with your case load of onboarding Clients
ā¢ Leverage NBS systems to track progress of implementation
ā¢ Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan
ā¢ Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
ā¢ Provide support of internal functions to the Cafeteria and COBRA Implementation Managers
ā¢ Perform other duties as assigned by team supervisor and department Vice President
Qualifications
ā¢ Attention to detail and accuracy of work is critical in this role
ā¢ Strong interpersonal and customer service skills are necessary to be successful in this role
ā¢ Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills
ā¢ Have strong Microsoft Office skills and the ability to learn many new systems
ā¢ This is a remote position. You must have the technical aptitude needed to self-support in a remote work environment
ā¢ Follow established processes
ā¢ Be motivated to contribute and have a positive, team-first attitude
Apply Now
Apply Now
Duties
ā¢ Coordinate implementation of Cafeteria products, coordinating and communicating directly with Business Development, the Client, and/or Broker during the implementation process
ā¢ Audit documents for completeness, plan design, compliance and operational capability.
ā¢ Maintain regular communication with your case load of onboarding Clients
ā¢ Leverage NBS systems to track progress of implementation
ā¢ Learn and keep current on laws and regulations governing Cafeteria and/or COBRA plans through training and education. Understand and proficiently apply relevant laws and regulations to Clients' plan
ā¢ Meet or exceed required level of Key Performance Indicators (KPIs) in all measured areas
ā¢ Provide support of internal functions to the Cafeteria and COBRA Implementation Managers
ā¢ Perform other duties as assigned by team supervisor and department Vice President
Qualifications
ā¢ Attention to detail and accuracy of work is critical in this role
ā¢ Strong interpersonal and customer service skills are necessary to be successful in this role
ā¢ Must be able to represent NBS's standard of excellence with professional, articulate verbal and written communication skills
ā¢ Have strong Microsoft Office skills and the ability to learn many new systems
ā¢ This is a remote position. You must have the technical aptitude needed to self-support in a remote work environment
ā¢ Follow established processes
ā¢ Be motivated to contribute and have a positive, team-first attitude
Apply Now
Apply Now