Immediate Hiring: Salesforce Administrator/Developer at Reify
We have an immediate opening for a dedicated Salesforce Administrator/developer! This role in Remote not only offers a great job but also a vibrant community. This position requires a strong and diverse skillset in relevant areas to drive success. This role offers a salary package of a competitive salary, commensurate with experience. Â Â This a Full Remote job, the offer is available from: India
At OneStudyTeam (a Reify Health company), we specialize in speeding up clinical trials and increasing the chance of new therapies being approved with the ultimate goal of improving patient outcomes. Our cloud-based platform, StudyTeam, brings research site workflows online and enables sites, sponsors, and other key stakeholders to work together more effectively. StudyTeam is trusted by the largest global biopharmaceutical companies, used in over 6,000 research sites, and is available in over 100 countries. Join us in our mission to advance clinical research and improve patient care.
One mission. One team. ThatÂs OneStudyTeam.
By joining our team, you will provide administration support for our current Salesforce instance. You will help us continually enhance the platform, improve data quality and design scalable best practice solutions.
The Salesforce Administrator/Developer will work with representatives from every... department  in particular, sales, marketing, finance & customer success  to build and maintain processes that enable the business to further scale while making the platform easy to use. You will be responsible for executing on the day-to-day support, data quality troubleshooting, maintenance, and connectivity to the broader data ecosystem of our Salesforce instance.
Please note that this position is fully-remote from the following location only: Pune, India
What YouÂll Be Working On:
 All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules, etc.
 Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, apps, actions, custom settings, dashboards and reports
 Data management to improve Salesforce data quality, implementing rules and automation as needed
 Proactive system maintenance including Security Reviews, Release Updates (plan, test and launch), Sandbox environment management, Health Check, and Optimizer
 Communication of any platform changes to end users and stakeholders
 Internal User support including new and existing user training, technical documentation and support tickets
 Design and implement Service Cloud solutions to optimize customer service processes and enhance agent productivity
 Configure and customize Service Cloud features such as Case Management, Knowledge Base, Omni-Channel routing, and Service Console
 Set up and manage customer service automation tools like macros, quick text, and auto-response rules
 Implement and manage customer self-service portals and communities using Experience Cloud
 Design and implement escalation processes, SLAs, and entitlement management within Service Cloud
 Develop custom Apex code, Visualforce pages, and Lightning components
 Create and maintain triggers, custom objects, and fields
 Design and implement integrations between Salesforce and other systems
 Optimize existing code and configurations for improved performance
 Perform regular system audits and implement Salesforce updates and new releases
 Manage data migration, integration, and third-party app connections
What YouÂll Bring to OneStudyTeam:
 2+ years of experience as a Salesforce Administrator with hands-on experience and strong Salesforce product knowledge
 1+ years of experience with Apex, Visualforce, and Lightning component development
 Strong understanding of the Salesforce data model, security, and sharing architecture
 Proficiency in SQL/SOQL
 Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
 BachelorÂs/Postgraduate degree, or related experience preferably in Information Systems, Data Analytics, Computer Science, or similar software/database-related field
 Strong relational database design skills
 DevOps/release management experience and an understanding of basic triggers/Apex code knowledge
 Comfort with change management, as well as communicating, prioritizing, and managing all aspects of a Salesforce project
Preferred Qualifications:
 Additional Salesforce certifications (e.g., Advanced Administrator, Platform Developer I and II, Experience Cloud or Service Cloud Consultant)
 Experience with Salesforce Service Cloud, Experience Cloud, Mulesoft Composer, Tableau, or other Salesforce products
 Knowledge of JavaScript, HTML, CSS, and SSO configuration
We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, sex, religion, color, national origin, gender identity, age, marital status, veteran status, or disability status.
Note: OneStudyTeam is unable to sponsor work visas at this time. If you are a non-U.S. resident applicant, please note that OneStudyTeam works with a Professional Employer Organization.
As a condition of employment, you will abide by all organizational security and privacy policies.
This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here).
This offer from "Reify Health" has been enriched by Jobgether.com and got a 78% flex score Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
At OneStudyTeam (a Reify Health company), we specialize in speeding up clinical trials and increasing the chance of new therapies being approved with the ultimate goal of improving patient outcomes. Our cloud-based platform, StudyTeam, brings research site workflows online and enables sites, sponsors, and other key stakeholders to work together more effectively. StudyTeam is trusted by the largest global biopharmaceutical companies, used in over 6,000 research sites, and is available in over 100 countries. Join us in our mission to advance clinical research and improve patient care.
One mission. One team. ThatÂs OneStudyTeam.
By joining our team, you will provide administration support for our current Salesforce instance. You will help us continually enhance the platform, improve data quality and design scalable best practice solutions.
The Salesforce Administrator/Developer will work with representatives from every... department  in particular, sales, marketing, finance & customer success  to build and maintain processes that enable the business to further scale while making the platform easy to use. You will be responsible for executing on the day-to-day support, data quality troubleshooting, maintenance, and connectivity to the broader data ecosystem of our Salesforce instance.
Please note that this position is fully-remote from the following location only: Pune, India
What YouÂll Be Working On:
 All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, sharing rules, etc.
 Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, apps, actions, custom settings, dashboards and reports
 Data management to improve Salesforce data quality, implementing rules and automation as needed
 Proactive system maintenance including Security Reviews, Release Updates (plan, test and launch), Sandbox environment management, Health Check, and Optimizer
 Communication of any platform changes to end users and stakeholders
 Internal User support including new and existing user training, technical documentation and support tickets
 Design and implement Service Cloud solutions to optimize customer service processes and enhance agent productivity
 Configure and customize Service Cloud features such as Case Management, Knowledge Base, Omni-Channel routing, and Service Console
 Set up and manage customer service automation tools like macros, quick text, and auto-response rules
 Implement and manage customer self-service portals and communities using Experience Cloud
 Design and implement escalation processes, SLAs, and entitlement management within Service Cloud
 Develop custom Apex code, Visualforce pages, and Lightning components
 Create and maintain triggers, custom objects, and fields
 Design and implement integrations between Salesforce and other systems
 Optimize existing code and configurations for improved performance
 Perform regular system audits and implement Salesforce updates and new releases
 Manage data migration, integration, and third-party app connections
What YouÂll Bring to OneStudyTeam:
 2+ years of experience as a Salesforce Administrator with hands-on experience and strong Salesforce product knowledge
 1+ years of experience with Apex, Visualforce, and Lightning component development
 Strong understanding of the Salesforce data model, security, and sharing architecture
 Proficiency in SQL/SOQL
 Excellent analytical and troubleshooting skills to resolve complex issues and find effective Salesforce solutions
 BachelorÂs/Postgraduate degree, or related experience preferably in Information Systems, Data Analytics, Computer Science, or similar software/database-related field
 Strong relational database design skills
 DevOps/release management experience and an understanding of basic triggers/Apex code knowledge
 Comfort with change management, as well as communicating, prioritizing, and managing all aspects of a Salesforce project
Preferred Qualifications:
 Additional Salesforce certifications (e.g., Advanced Administrator, Platform Developer I and II, Experience Cloud or Service Cloud Consultant)
 Experience with Salesforce Service Cloud, Experience Cloud, Mulesoft Composer, Tableau, or other Salesforce products
 Knowledge of JavaScript, HTML, CSS, and SSO configuration
We value diversity and believe the unique contributions each of us brings drives our success. We do not discriminate on the basis of race, sex, religion, color, national origin, gender identity, age, marital status, veteran status, or disability status.
Note: OneStudyTeam is unable to sponsor work visas at this time. If you are a non-U.S. resident applicant, please note that OneStudyTeam works with a Professional Employer Organization.
As a condition of employment, you will abide by all organizational security and privacy policies.
This organization participates in E-Verify (E-Verify's Right to Work guidance can be found here).
This offer from "Reify Health" has been enriched by Jobgether.com and got a 78% flex score Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now