Immediate Hiring: Healthcare Intake Specialist
Role Snapshot:Compensation: a competitive salaryLocation: RemotePosition: Healthcare Intake SpecialistStart Date: Immediate openings availableCompany: Workwarp  100 % Remote
High volume healthcare call center experience needed
6 month contract with possibility to extend
8-5 M-F EST Hours
 Process a variety of requests, inquiries and transactions via phone, email, fax, and mail
 Review requests to ensure accuracy
 Support internal & external customers via phone or email
 Document all pertinent information related to the call/inquiry, attach supporting information as applicable and if unable to resolve route to appropriate area for follow up as applicable
 Gather and analyze data to provide feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or pre-certification process
 Screen inquiries to determine if authorization is required
 Verify member benefits and eligibility and/or provider setup.
 Maintain and update Service Requests and research incorrect or missing information.
 Triage and assign all incoming inquiries in a timely, efficient manner throughout the day to appropriate staff
 Perform Peer Audits monthly as required
 Provide clinical review outcome notification to members and providers (verbal and written) Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
High volume healthcare call center experience needed
6 month contract with possibility to extend
8-5 M-F EST Hours
 Process a variety of requests, inquiries and transactions via phone, email, fax, and mail
 Review requests to ensure accuracy
 Support internal & external customers via phone or email
 Document all pertinent information related to the call/inquiry, attach supporting information as applicable and if unable to resolve route to appropriate area for follow up as applicable
 Gather and analyze data to provide feedback to Team Leads on employee development needs and/or specific providers requiring education on prior approval or pre-certification process
 Screen inquiries to determine if authorization is required
 Verify member benefits and eligibility and/or provider setup.
 Maintain and update Service Requests and research incorrect or missing information.
 Triage and assign all incoming inquiries in a timely, efficient manner throughout the day to appropriate staff
 Perform Peer Audits monthly as required
 Provide clinical review outcome notification to members and providers (verbal and written) Apply Job! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now