Immediate Hiring: Google CCAI Developer
We're looking for a high-impact individual to join our team as a Google CCAI Developer! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
This posting is in anticipation of near future openings...
We are eeking an enthusiastic Google CCAI Developer to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.
As a Google CCAI Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full-life-cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. You will work as part of a team of professionals that play a key role in implementing solutions and delivering results.
What You'll Be Doing
 Support voice and digital AI Self-Service solutions for large, multi-location contact centers
 Design, develop and implement AI self-service applications with Google CCAI
 Ability to interface with clients as needed to drive towards implementation of AI solutions
 Serve as a strong contributor to the Google Delivery practice Google CCAI projects
 Collaborate with project team members to provide input to conversation design specifications
 Integrate to backend systems using web services, databases, and reporting
 Perform Unit Testing of developed code
 Assist with System and Functional Testing
What You'll Bring to the Role
 8+ years of application development experience overall
 4+ years of experience with Google Dialog Flow ES/CX
 1+ year of technical on-hands experience with Google Cloud CCAI
 Google Certification a plus and/or Badge completion required
 Knowledge of Cloud Services Architecture, Apigee, Vertex AI
 Ability to support multiple projects at the same time
 Experience in supporting large multi-site contact center implementations
 Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
 Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.
 Must be able to work independently, be organized, self-motivated, and have attention to detail
 Excellent communication skills, both written and verbal
 Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift
 Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, Oracle, NoSQL databases, Reporting
 Bachelor's degree required
Desired Experience
 1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience
 VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, Five9
 Bilingual (Spanish) skills a plus
What You Can Expect
 The anticipated range for individuals expressing interest in this position is $120,000 to $130,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
 Benefits available to eligible employees include the following: Medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off (PTO) and wellness time off.
#LI-DD1
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
 Medical, dental, vision
 tax-advantaged health care accounts
 financial and income protection benefits
 paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-RemoteUS Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now
This posting is in anticipation of near future openings...
We are eeking an enthusiastic Google CCAI Developer to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.
As a Google CCAI Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full-life-cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. You will work as part of a team of professionals that play a key role in implementing solutions and delivering results.
What You'll Be Doing
 Support voice and digital AI Self-Service solutions for large, multi-location contact centers
 Design, develop and implement AI self-service applications with Google CCAI
 Ability to interface with clients as needed to drive towards implementation of AI solutions
 Serve as a strong contributor to the Google Delivery practice Google CCAI projects
 Collaborate with project team members to provide input to conversation design specifications
 Integrate to backend systems using web services, databases, and reporting
 Perform Unit Testing of developed code
 Assist with System and Functional Testing
What You'll Bring to the Role
 8+ years of application development experience overall
 4+ years of experience with Google Dialog Flow ES/CX
 1+ year of technical on-hands experience with Google Cloud CCAI
 Google Certification a plus and/or Badge completion required
 Knowledge of Cloud Services Architecture, Apigee, Vertex AI
 Ability to support multiple projects at the same time
 Experience in supporting large multi-site contact center implementations
 Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon
 Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.
 Must be able to work independently, be organized, self-motivated, and have attention to detail
 Excellent communication skills, both written and verbal
 Experience developing solutions using Java, Python, R, HTML, JavaScript, Node.js, AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift
 Support integrations with back-end data systems such as: Web Services REST API, Soap, SQL Server, Oracle, NoSQL databases, Reporting
 Bachelor's degree required
Desired Experience
 1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience
 VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, Five9
 Bilingual (Spanish) skills a plus
What You Can Expect
 The anticipated range for individuals expressing interest in this position is $120,000 to $130,000. This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
 Benefits available to eligible employees include the following: Medical, dental, vision, tax-advantaged health care accounts, financial and income protection benefits, paid time off (PTO) and wellness time off.
#LI-DD1
This position is eligible to participate in an annual incentive program. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:
 Medical, dental, vision
 tax-advantaged health care accounts
 financial and income protection benefits
 paid time off (PTO) and wellness time off.
This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early.
About Us
TTEC Digital and our 1,800+ employees, pioneer engagement and growth solutions that fuel the exceptional customer experience (CX). Our sister company, TTEC Engage, is a 60,000+ employee service company, with customer service representatives located around the world. TTEC Holdings Inc. is the parent company for both Digital and Engage. When clients have a holistic need, they can draw from these independently managed centers of excellence, TTEC Digital and TTEC Engage.
We are also delighted to share that TTEC has been awarded the Great Place To Work 2024-2025 certification based on outstanding employee experience across 14 countries.
TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability. TTEC has fully embraced and is committed to expanding our diverse and inclusive workforce. We strive to reflect the communities we serve while delivering amazing service and technology centered around humanity.
Rarely do applicants meet all desired job qualifications, so if you feel you would succeed in the role above, please take a moment and share your qualifications.
#LI-RemoteUS Apply Job! Ready to Apply?If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We are excited to review your application.
Apply Now