**Immediate Hiring: Customer Support Executive at arenaflex**

**Unlock a Rewarding Career in Customer Support at arenaflex** Are you a customer-centric individual with a passion for delivering exceptional support experiences? Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams? If so, we invite you to join arenaflex as a Customer Support Executive, where you'll play a vital role in supporting our US offering and driving customer satisfaction. **About arenaflex** arenaflex is a leading technology company that produces award-winning solutions for the biggest retailers on the planet. We're committed to connecting with the youth market, driving ROI for our clients, and creating an empowering workplace for our employees. Our innovative approach has earned us a spot on The Sunday Times Tech Track 100 2020, a list of the fastest-growing private tech companies in Britain. **Our Commitment to Equity, Diversity, and Inclusion** At arenaflex, we believe that diversity and inclusion are essential to our success. We're working hard to grow an inclusive, diverse, and respectful group of people we're proud of. Our accountability-driven culture is built on transparency, honesty, and open communication. We're committed to making our ED&I efforts visible to everyone, and we encourage all applicants to join our journey. **Why Join arenaflex?** * Competitive salary and benefits package * Unlimited holiday to promote a healthy work-life balance * Accredited 'Great Place To Work' company in three categories * Remote-first working environment with flexi-time and Flexi Friday * Focus on welfare, including gym memberships, wellness challenges, mental health first aider, and health cash plan * Incredible partnership discounts for the biggest brands in the world * Commitment to personal development and career growth, including learning budgets, coaching workshops, and progression plans * £200 work-from-home set-up allowance to support your home office **Responsibilities** As a Customer Support Executive at arenaflex, you'll be responsible for: * Ownership of internal support tasks, including media scheduling and offer management * Scheduling booked media campaigns, collecting assets, confirming booked dates, and sending approvals to brands * Dealing with offer management requests, such as scheduling boosted offers, creating additional offers, resolving code issues, and updating image offers * Ensuring tasks are completed and adhering to agreed SLAs * Maintaining relationships with clients and communicating around booked media campaigns * Cross-collaborating with internal teams, including Design, Customer Success, and Advertising teams **Requirements** To succeed in this role, you'll need: * Experience working with B2B or B2C clients * Great time management and high organization skills * Experience working cross-collaboratively with internal teams * Experience working in a fast-paced environment * Desirable experience with Asana and Salesforce **What We Offer** * A dynamic and supportive work environment * Opportunities for career growth and professional development * A comprehensive benefits package, including competitive salary, unlimited holiday, and remote-first working environment * A commitment to personal development and career growth, including learning budgets, coaching workshops, and progression plans * A £200 work-from-home set-up allowance to support your home office **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional support experiences, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Opportunities** arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates. We're committed to creating a diverse and inclusive workplace, and we encourage all applicants to join our journey. **Data Protection** By submitting your application, you agree that arenaflex may collect your personal data for recruiting, global organization planning, and related purposes. Our Applicant Privacy Notice explains what personal information we collect, where we process it, our purposes for processing, and the rights you can exercise over our use of your personal information. **Apply Now** Don't miss this opportunity to join arenaflex as a Customer Support Executive. Apply now and take the first step towards a rewarding career in customer support! Apply for this job