Immediate Hiring: Bilingual (Spanish) - Healthcare Customer
Position at a Glance:Start Date: Immediate openings availablePosition: Bilingual- Healthcare Customer Service Representative - RemoteCompany: WorkwarpCompensation: a competitive salaryLocation: Remote  Overview
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
 Paid Training
 Competitive Wages
 Full Benefits (Medical, Dental, Vision, 401k and more)
 Paid Time Off
 Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
This is for a Work at Home position and must be fluent in English and Spanish.
Responsibilities
Your Responsibilities
Bilingual Spanish/English Customer Expert field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
 Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
 Calmly attempt to resolve and de-escalate any issues
 Escalate interactions when necessary and appropriate
 Respond to requests for assistance and/or possible processing payments
 Track all call related information for auditing and reporting purposes
 Provide feedback on call issues
 Meet sales objectives as defined
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
 Bilingual Spanish/Eglish
 6 months customer service experience minimum
 Over 18 years of age
 Ability to type 25 wpm
 High School Graduate or GED
 Comfort with desktop computer system
 Proven oral & written communication skills
 6 months Call Center experience, preferred
 Logical problem-solving skills
 Availability to work various shifts
 Ability to use Windows operating systems
 Organization and work prioritization skills
 6 months sales experience minimum
 Able to work independently
 Ability to work in a constantly changing and fast paced environment
 Ability to stay composed and objective
 Strong listening skills
 Strong listening skillsSuperior negotiating skills
Work from Home Requirements:
 Internet Requirements:
 Minimum subscribed download rate equal or exceeds 15.0 Mbps
 Minimum subscribed upload rate equal or exceeds 5.0 Mbps
 ISP must have no packet loss and ping under 50ms
 Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
 Proof of internet speed required
 Clean and quiet workspace
Employment Type: FULL_TIME Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now
About TP
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.
Benefits of working with TP include:
 Paid Training
 Competitive Wages
 Full Benefits (Medical, Dental, Vision, 401k and more)
 Paid Time Off
 Employee wellness and engagement programs
Teleperformance and You
Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen.
As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit!
At this time, Teleperformance can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY
This is for a Work at Home position and must be fluent in English and Spanish.
Responsibilities
Your Responsibilities
Bilingual Spanish/English Customer Expert field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
 Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns
 Calmly attempt to resolve and de-escalate any issues
 Escalate interactions when necessary and appropriate
 Respond to requests for assistance and/or possible processing payments
 Track all call related information for auditing and reporting purposes
 Provide feedback on call issues
 Meet sales objectives as defined
Qualifications
We're looking for fearless people - people who are inspired to deliver only the best in all that we do.
 Bilingual Spanish/Eglish
 6 months customer service experience minimum
 Over 18 years of age
 Ability to type 25 wpm
 High School Graduate or GED
 Comfort with desktop computer system
 Proven oral & written communication skills
 6 months Call Center experience, preferred
 Logical problem-solving skills
 Availability to work various shifts
 Ability to use Windows operating systems
 Organization and work prioritization skills
 6 months sales experience minimum
 Able to work independently
 Ability to work in a constantly changing and fast paced environment
 Ability to stay composed and objective
 Strong listening skills
 Strong listening skillsSuperior negotiating skills
Work from Home Requirements:
 Internet Requirements:
 Minimum subscribed download rate equal or exceeds 15.0 Mbps
 Minimum subscribed upload rate equal or exceeds 5.0 Mbps
 ISP must have no packet loss and ping under 50ms
 Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
 Proof of internet speed required
 Clean and quiet workspace
Employment Type: FULL_TIME Apply Job! Are You the One We're Looking For?If you believe you have what it takes, submit your application without delay. We are keen to hear from talented candidates like you.
Apply Now