IMG Vendor Operations Analyst, Specialist

Remote Full-time
About the position

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests.

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Responsibilities
• Execute transactional sourcing activities, including low‑complexity contract renewals, amendments, and purchase order creation.
• Manage day‑to-day vendor operational tasks such as billing inquiries, license and entitlement requests, user access coordination, and financial reconciliations.
• Support contract administration by maintaining accurate vendor and contract records and tracking key dates, obligations, and deliverables.
• Work directly with business owners, relationship managers, Legal, Risk, Finance, and Procurement partners to progress sourcing and vendor activities.
• Coordinate inputs, approvals, and follow‑ups to ensure contracts, invoices, and requests are completed on time.
• Create and maintain vendor operations dashboards and reports to track activity levels, volumes, and key metrics.
• Support budget tracking, invoice validation, spend monitoring, and variance analysis in partnership with Finance and business stakeholders.
• Identify opportunities to improve, streamline, or automate operational processes related to sourcing, vendor management, and financial workflows.
• Leverage available tools, data, and technology to reduce manual effort, improve accuracy, and increase operational efficiency.
• Ensure work is performed in accordance with enterprise and divisional policies, procedures, and control requirements.
• Assist with audits, risk reviews, and compliance activities by preparing documentation and responding to requests.
• Participate in special projects and perform other operational duties as assigned.

Requirements
• Minimum of three years of related experience in procurement, vendor management, finance, operations, or a related field.
• Bachelor’s degree or an equivalent combination of education, training, and experience.
• Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• High attention to detail and comfort working directly with financial, contract, and operational data.
• Clear written and verbal communication skills and the ability to work effectively across functions.

Nice-to-haves
• Degree in Accounting, Finance, Business, or Supply Chain.
• Experience improving or automating operational processes.
• Comfort using AI‑enabled tools or automation technologies (e.g., workflow automation, data analysis, or productivity tools) to support efficiency, accuracy, and insight generation.

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