Hybrid Client Services Coordinator Consultant (Mountain View, CA)
About the position
The Client Service Coordinator is a key member of the RPO Delivery team, responsible for all aspects of coordination and administration activity for the end-to-end hiring process. The role directly supports client hiring teams, as well as sending reports and updates for how the program is doing.
Making an Impact
Pre-screen and interview scheduling for Client Hiring Managers
Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitating candidates between stations)
Generate recruitment metric reports both manually and using the applicant tracking system
Maintain all program compliance, data entry, and reporting in support of the program team.
Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates
Sharing Expertise
Ability to leverage what you have learned and use experience to solve complex problems.
Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.
Gaining Exposure
Develop internal relationships across RPO departments
Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
Develop client relationships through order fulfillment, and develop trust and rapport.
Your Typical Day
High touch with clients due to requisition volume or complexity of the program and compliance intricacies of accounts
Oversee and coordinate day-to-day coordination activities:
Resume submissions
Requisition distribution
Interview scheduling
on-boarding actions
Program reporting
Support clients in understanding the status of trackers and program reporting.
Other accountabilities as assigned
Responsibilities
• Pre-screen and interview scheduling for Client Hiring Managers
• Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitating candidates between stations)
• Generate recruitment metric reports both manually and using the applicant tracking system
• Maintain all program compliance, data entry, and reporting in support of the program team.
• Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates
• Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.
• Develop internal relationships across RPO departments
• Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
• Develop client relationships through order fulfillment, and develop trust and rapport.
• High touch with clients due to requisition volume or complexity of the program and compliance intricacies of accounts
• Oversee and coordinate day-to-day coordination activities:
Resume submissions
Requisition distribution
Interview scheduling
on-boarding actions
Program reporting
• Support clients in understanding the status of trackers and program reporting.
• Other accountabilities as assigned
Requirements
• High school diploma or equivalent
• Intermediate Excel reporting skills
• Technical: Proficient in an ATS (e.g., Taleo, Avature, JobApp)
• 2+ years of work experience in back office, account management, or recruiting
Nice-to-haves
• Experience in a role that required in-depth data analysis
Benefits
• ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance, and Disability for Staff and Consultants, as well as 401K
Apply Now
Apply Now
The Client Service Coordinator is a key member of the RPO Delivery team, responsible for all aspects of coordination and administration activity for the end-to-end hiring process. The role directly supports client hiring teams, as well as sending reports and updates for how the program is doing.
Making an Impact
Pre-screen and interview scheduling for Client Hiring Managers
Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitating candidates between stations)
Generate recruitment metric reports both manually and using the applicant tracking system
Maintain all program compliance, data entry, and reporting in support of the program team.
Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates
Sharing Expertise
Ability to leverage what you have learned and use experience to solve complex problems.
Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.
Gaining Exposure
Develop internal relationships across RPO departments
Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
Develop client relationships through order fulfillment, and develop trust and rapport.
Your Typical Day
High touch with clients due to requisition volume or complexity of the program and compliance intricacies of accounts
Oversee and coordinate day-to-day coordination activities:
Resume submissions
Requisition distribution
Interview scheduling
on-boarding actions
Program reporting
Support clients in understanding the status of trackers and program reporting.
Other accountabilities as assigned
Responsibilities
• Pre-screen and interview scheduling for Client Hiring Managers
• Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination (paperwork explanation, initiating clearance, facilitating candidates between stations)
• Generate recruitment metric reports both manually and using the applicant tracking system
• Maintain all program compliance, data entry, and reporting in support of the program team.
• Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates
• Identify and suggest areas for improvement in program processes; serve as a subject matter expert on program SLAs and processes.
• Develop internal relationships across RPO departments
• Communication with clients, recruiters, and program management to validate orders including obtaining a complete and accurate job description.
• Develop client relationships through order fulfillment, and develop trust and rapport.
• High touch with clients due to requisition volume or complexity of the program and compliance intricacies of accounts
• Oversee and coordinate day-to-day coordination activities:
Resume submissions
Requisition distribution
Interview scheduling
on-boarding actions
Program reporting
• Support clients in understanding the status of trackers and program reporting.
• Other accountabilities as assigned
Requirements
• High school diploma or equivalent
• Intermediate Excel reporting skills
• Technical: Proficient in an ATS (e.g., Taleo, Avature, JobApp)
• 2+ years of work experience in back office, account management, or recruiting
Nice-to-haves
• Experience in a role that required in-depth data analysis
Benefits
• ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance, and Disability for Staff and Consultants, as well as 401K
Apply Now
Apply Now