Human Resource Specialist in Plantation, FL
Job title: Human Resource Specialist in Plantation, FL at Chewy
Company: Chewy
Job description: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!Our Opportunity:Chewy is hiring an HR Specialist, responsible for triaging tasks specified to the Team Member Services team at Chewy in our Plantation, FL office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be meticulous. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.What You'll Do:
Review tickets and issues submitted to HR through ServiceNow
Triage and assign the cases to the appropriate HR contact
Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow
Assist with research and tracking of case issues and metrics
Provide ongoing support on decreasing triaging traffic through standardizing self-service support
Provide Tier 1 inbound phone support for HR Shared Services.
What You'll Need:
HS Diploma or GED, Bachelor's degree or equivalent experience preferred
Experience preferred in working in ServiceNow or similar case management platform
Previous HR Experience preferred
Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment
Excellent communication, analytical, problem-solving and troubleshooting skills
Detail-oriented; demonstrate strong organizational and time management skills, as well as strong data entry skills
Expected salary:
Location: Plantation, FL
Job date: Sun, 04 May 2025 07:22:25 GMT
Apply for the job now!
Apply Now
Company: Chewy
Job description: At Chewy, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is measured by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of outside-the-Chewy-box ways to delight, surprise, and thank our loyal pet lovers!Our Opportunity:Chewy is hiring an HR Specialist, responsible for triaging tasks specified to the Team Member Services team at Chewy in our Plantation, FL office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be meticulous. This role is responsible for quickly and efficiently reviewing incoming tickets in ServiceNow and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast array of HR inquiries and questions. We believe in excellence in all we do and accept nothing less. You'll be successful in this role because you are results-oriented, you excel in quickly assessing core issues/concerns and you are efficient and organized.What You'll Do:
Review tickets and issues submitted to HR through ServiceNow
Triage and assign the cases to the appropriate HR contact
Provide advisement and process design insight on the organization of the HR Service Catalog in ServiceNow
Assist with research and tracking of case issues and metrics
Provide ongoing support on decreasing triaging traffic through standardizing self-service support
Provide Tier 1 inbound phone support for HR Shared Services.
What You'll Need:
HS Diploma or GED, Bachelor's degree or equivalent experience preferred
Experience preferred in working in ServiceNow or similar case management platform
Previous HR Experience preferred
Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment
Excellent communication, analytical, problem-solving and troubleshooting skills
Detail-oriented; demonstrate strong organizational and time management skills, as well as strong data entry skills
Expected salary:
Location: Plantation, FL
Job date: Sun, 04 May 2025 07:22:25 GMT
Apply for the job now!
Apply Now