HR Technology Consultant - (People Experience)
Na DuPont, nosso prop'sito ? capacitar o mundo com inova??es essenciais para o progresso. N's trabalhamos com as coisas que importam. Seja ao fornecer ?gua pot'vel a mais de um bilh'o de pessoas em todo o planeta, produzir materiais essenciais aos dispositivos tecnol'gicos que usamos diariamente, desde smartphones at? ve'culos el'tricos, ou proteger os trabalhadores do mundo todo. Descubra os v'rios motivos que est'o levando as pessoas mais talentosas do mundo a querer trabalhar na DuPont.
Immediate joiners only
KEY RESPONSIBILITIES Perform/Support day-to-day administration of the Workday Help & Journey's Service Delivery applications (HR Case, Knowledge Management, Journey Onboarding/Separations, Document Management System (DMS) in SharePoint, Inbenta Chat, and Integrations).
Work with business users to identify and refine HR business requirements, workflows, etc.
Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements.
Providing Workday Help & Journey's configuration assistance.
Providing SharePoint technical support (DMS).
Oversee implementation of HR changes that impact existing Workday Help & Journey's configuration.
Oversee solution of Workday Help & Journey's issues/fixes, and corresponding defect management, communication, documentation, etc.
Provide training and coaching to HR technology team.
Responsible for timely issue identification and resolution according to established SLAs.
Provide Tier 2 support for case management driving and solutioning change requests.
Identify improvement opportunities and develop and implement process improvements.
Liaison with HR Service Center regularly as well as keep closely engaged with the COEs.
Support Integrations from Workday related to Help & Journey's.
Support Employee Document retention processes ensuring proper storage and purge rules are in place.
Support any M&A projects that impact Case Management and Employee Documents.
Project Management Support successful execution of projects and their related transition into the ongoing maintenance process.
Responsible for development and implementation of requirements and deliverables.
Liaison with key stakeholders to understand and manage down-stream impacts.
Responsible for cutover planning and execution for Workday Help & Journey's.
Facilitate solutions to resolve issues.
Ensure corporate standards and legal requirements are defined, understood and met.
REQUIRED QUALIFICATIONS AND EXPERIENCE Bachelor's degree in human resources, Information Technology, Business Administration, or a related field. Master's degree preferred.
3-6 years of experience in HR technology or global HR process.
Strong SharePoint/Power Automate technical expertise.
Strong HR functional expertise and operations acumen.
Strong analytical skill and specifically issue triage and management skills.
Proficiency in project management and the ability to handle multiple priorities.
Experience in managing/interacting with third party vendors.
Strong leadership, interpersonal, influencing and cross-functional teamwork skills.
Excellent communication in English (written and oral).
Innovative mindset.
Preferred Skills Knowledge of related HR systems and their functions.
Experienced across multiple modules within Workday.
Proficiency in data analysis tools and HRIS (Human Resource Information System).
Previous experience of implementing and deploying Workday Help & Journey's globally is highly desirable.
Ability to present technical ideas in simple, user-friendly language.
Strong team player with the ability to function autonomously when necessary.
A DuPont ? uma empregadora que promove a igualdade de oportunidades. Candidatos qualificados ser'o considerados sem que haja distin??o de ra'a, cor, religi'o, credo, sexo, orienta??o sexual, identidade de g'nero, estado civil, nacionalidade, idade, situa??o militar, defici'ncia ou qualquer outra classe protegida.
#J-18808-Ljbffr DuPont
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Immediate joiners only
KEY RESPONSIBILITIES Perform/Support day-to-day administration of the Workday Help & Journey's Service Delivery applications (HR Case, Knowledge Management, Journey Onboarding/Separations, Document Management System (DMS) in SharePoint, Inbenta Chat, and Integrations).
Work with business users to identify and refine HR business requirements, workflows, etc.
Identify and define business solutions for all HR users, aiding in translating HR business requirements into technical requirements.
Providing Workday Help & Journey's configuration assistance.
Providing SharePoint technical support (DMS).
Oversee implementation of HR changes that impact existing Workday Help & Journey's configuration.
Oversee solution of Workday Help & Journey's issues/fixes, and corresponding defect management, communication, documentation, etc.
Provide training and coaching to HR technology team.
Responsible for timely issue identification and resolution according to established SLAs.
Provide Tier 2 support for case management driving and solutioning change requests.
Identify improvement opportunities and develop and implement process improvements.
Liaison with HR Service Center regularly as well as keep closely engaged with the COEs.
Support Integrations from Workday related to Help & Journey's.
Support Employee Document retention processes ensuring proper storage and purge rules are in place.
Support any M&A projects that impact Case Management and Employee Documents.
Project Management Support successful execution of projects and their related transition into the ongoing maintenance process.
Responsible for development and implementation of requirements and deliverables.
Liaison with key stakeholders to understand and manage down-stream impacts.
Responsible for cutover planning and execution for Workday Help & Journey's.
Facilitate solutions to resolve issues.
Ensure corporate standards and legal requirements are defined, understood and met.
REQUIRED QUALIFICATIONS AND EXPERIENCE Bachelor's degree in human resources, Information Technology, Business Administration, or a related field. Master's degree preferred.
3-6 years of experience in HR technology or global HR process.
Strong SharePoint/Power Automate technical expertise.
Strong HR functional expertise and operations acumen.
Strong analytical skill and specifically issue triage and management skills.
Proficiency in project management and the ability to handle multiple priorities.
Experience in managing/interacting with third party vendors.
Strong leadership, interpersonal, influencing and cross-functional teamwork skills.
Excellent communication in English (written and oral).
Innovative mindset.
Preferred Skills Knowledge of related HR systems and their functions.
Experienced across multiple modules within Workday.
Proficiency in data analysis tools and HRIS (Human Resource Information System).
Previous experience of implementing and deploying Workday Help & Journey's globally is highly desirable.
Ability to present technical ideas in simple, user-friendly language.
Strong team player with the ability to function autonomously when necessary.
A DuPont ? uma empregadora que promove a igualdade de oportunidades. Candidatos qualificados ser'o considerados sem que haja distin??o de ra'a, cor, religi'o, credo, sexo, orienta??o sexual, identidade de g'nero, estado civil, nacionalidade, idade, situa??o militar, defici'ncia ou qualquer outra classe protegida.
#J-18808-Ljbffr DuPont
Apply Now