HR Business Partner - East
POSITION OVERVIEW
Provides strategic and tactical HR support to field operations through high-volume employee relations management, real-time leader coaching, and data-driven insights. Ensures consistent policy application across geographically dispersed workforce while driving risk mitigation and leader effectiveness.
KEY RESPONSIBILITIES
Strategic HR Partnership
• Shapes and executes HR strategy aligned with business priorities; serves as trusted advisor with ability to influence and challenge leaders
Employee Relations & Investigations
• Manages high volume of complex ER cases (performance, conduct, harassment, discrimination) across multiple locations with quality and consistency
• Conducts full-cycle investigations: intake, remote witness interviews, documentation, findings, and recommendations in compliance with multi-state employment law
• Analyzes ER trends to identify systemic issues and recommend preventive actions
Leader Coaching & Training
• Provides real-time coaching on performance management, corrective action, and difficult conversations
• Identifies training gaps from ER trends; partners with L&D to design scalable solutions and measure effectiveness
Workforce & Organizational Support
• Supports workforce planning, organizational design, and change initiatives for high-volume field operations
• Partners with HR Centers of Excellence to deliver field-appropriate solutions
Compliance & Analytics
• Ensures consistent policy application across multi-state workforce with strong employment law knowledge
• Translates people data into actionable insights to drive performance improvement
QUALIFICATIONS
Education: Bachelor's degree in HR, Business, or related field (or equivalent)
Experience: 5-8+ years HR experience with:
• Significant ER and investigation experience in high-volume environment
• Supporting field-based, geographically dispersed workforces
• Managing large caseloads while maintaining quality
• Partnered with leaders and legal counsel to support labor relations strategy
Certifications: HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)
Technical Skills: HRIS systems (Workday), ER case management tools
Other:
• 20-30% travel; operates with high degree of autonomy
• Located in eastern time zone preferred
KEY COMPETENCIES
High-Volume ER Management • Investigation Excellence • Strategic Influence • Leader Coaching • Data-Driven Decision Making • Multi-State Compliance • Change Management • Resilience • Autonomy & Accountability
COMPENSATION
-Based on relevant experience, $80,000-110,000 annual salary
-Bonus Potential 10%
THE PERKS
• Free All Access Membership - use anytime, in studio or online
• Free All Access Membership for a Plus One - bring someone along!
• Retail Discounts
• Continued Education Offerings
• Access to Employee Assistance Program (EAP)
• 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year's Day, Thanksgiving Day, and Christmas Day.
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed.
Provides strategic and tactical HR support to field operations through high-volume employee relations management, real-time leader coaching, and data-driven insights. Ensures consistent policy application across geographically dispersed workforce while driving risk mitigation and leader effectiveness.
KEY RESPONSIBILITIES
Strategic HR Partnership
• Shapes and executes HR strategy aligned with business priorities; serves as trusted advisor with ability to influence and challenge leaders
Employee Relations & Investigations
• Manages high volume of complex ER cases (performance, conduct, harassment, discrimination) across multiple locations with quality and consistency
• Conducts full-cycle investigations: intake, remote witness interviews, documentation, findings, and recommendations in compliance with multi-state employment law
• Analyzes ER trends to identify systemic issues and recommend preventive actions
Leader Coaching & Training
• Provides real-time coaching on performance management, corrective action, and difficult conversations
• Identifies training gaps from ER trends; partners with L&D to design scalable solutions and measure effectiveness
Workforce & Organizational Support
• Supports workforce planning, organizational design, and change initiatives for high-volume field operations
• Partners with HR Centers of Excellence to deliver field-appropriate solutions
Compliance & Analytics
• Ensures consistent policy application across multi-state workforce with strong employment law knowledge
• Translates people data into actionable insights to drive performance improvement
QUALIFICATIONS
Education: Bachelor's degree in HR, Business, or related field (or equivalent)
Experience: 5-8+ years HR experience with:
• Significant ER and investigation experience in high-volume environment
• Supporting field-based, geographically dispersed workforces
• Managing large caseloads while maintaining quality
• Partnered with leaders and legal counsel to support labor relations strategy
Certifications: HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)
Technical Skills: HRIS systems (Workday), ER case management tools
Other:
• 20-30% travel; operates with high degree of autonomy
• Located in eastern time zone preferred
KEY COMPETENCIES
High-Volume ER Management • Investigation Excellence • Strategic Influence • Leader Coaching • Data-Driven Decision Making • Multi-State Compliance • Change Management • Resilience • Autonomy & Accountability
COMPENSATION
-Based on relevant experience, $80,000-110,000 annual salary
-Bonus Potential 10%
THE PERKS
• Free All Access Membership - use anytime, in studio or online
• Free All Access Membership for a Plus One - bring someone along!
• Retail Discounts
• Continued Education Offerings
• Access to Employee Assistance Program (EAP)
• 1.5x Holiday Pay: Earn time-and-a-half pay for hours worked on New Year's Day, Thanksgiving Day, and Christmas Day.
This job description is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, we reserve the right to revise the job or to require that other or different tasks be performed.