HR Administrator / HRA
About the position We’re looking for a proactive, detail-oriented HR Administrator (HRA) to help us build and scale Manychat’s HR operations across the US. You will ensure compliant, accurate, and efficient HR administration while supporting a seamless employee experience. You’ll collaborate closely with People, Talent acquisition and Accounting teams to maintain high-quality employee records, streamline lifecycle processes, and ensure our HR foundation supports Manychat’s growth. Responsibilities • Maintain accurate employee records and documentation in HRIS systems across multiple states. • Manage contracts, addendums, renewals, and all essential employment documentation. • Lead administrative components of prebording, hiring, transfers, promotions, and offbording. • Process payroll adjustments and update Finance team. • Support setting up payroll in new states (registrations, unemployment insurance, local tax accounts, etc.). • Provide timely and clear support to employees and managers on HR administration questions. • Draft and update policies, employee handbooks, and internal HR procedures. • Translate legal and compliance requirements into practical processes and documentation. • Identify risks, gaps, or inefficiencies and propose scalable solutions for improving the HR administration procedures. • Proactively contribute to cross-functional HR and operational projects. • Stay current on federal and state labor laws and ensure internal processes reflect requirements. • Research employment laws and compliance requirements, implement rules for newly added states as the company expands. • Translate them into practical processes and documentation (policies, checklists, templates). • Collaborate with legal partners and external vendors to validate compliant practices. • Support audits and internal reviews with accurate documentation. Requirements • 5+ years of HR administration experience across multiple US states. • Strong understanding of HR compliance, labor law and regulatory requirements. • Excellent English communication skills. • High attention to detail, hands-on ownership, and comfort operating independently. • Ability to manage multiple priorities, maintain confidentiality, and work cross-functionally. • A growth and learning mindset, eager to refine processes as the company scales. Benefits • Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow. • Comprehensive medical, dental, and vision coverage for you and your dependents. • Hybrid work and generous leave options to prioritize your work-life balance. • In-office perks, including free meals and snacks. • Company-funded sport activities, annual offsites and team-building events. Apply tot his job