Housing Specialist (Serving Multiple Counties)

About the position

The Housing Specialist at Vaya Health is responsible for managing housing programs and initiatives that support individuals with mental health, substance use, and developmental disabilities. This role involves connecting individuals to housing resources, navigating housing deficits, and collaborating with various stakeholders to enhance health outcomes. The specialist will provide guidance and training on accessing housing resources, ensuring compliance with contractual obligations, and maintaining accurate records for housing programs.

Responsibilities
• Administer state and federally funded housing programs and services.
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• Manage housing initiatives, activities, programs, and funding as assigned by Supervisor.
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• Support the Housing Team in meeting LME/MCO, state, and federal reporting requirements.
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• Maintain wait list for identified housing and residential programs.
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• Determine member eligibility based on housing program criteria, requirements, regulations, and rules.
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• Partner with local housing agencies to provide housing rental assistance and supportive services for individuals experiencing homelessness.
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• Receive and process housing assistance requests.
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• Complete annual project grant applications within state and federal databases in accordance with program requirements.
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• Ensure integrity and compliance for identified housing programs.
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• Maintain complete and accurate records for identified housing budgets.
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• Support sudden facility closure and discharge process with internal departments and local Department of Social Services.
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• Function as the single point-of-contact for identified ongoing contractual and service issues as assigned.
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• Administer Vaya's Transitions to Community Living Voucher Program.
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• Coordinate with other Vaya Departments to ensure effective collaboration and consistent practices within the agency.
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• Implement housing administration themes including leasing, ongoing tenancy, and tenancy termination.
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• Collect data and enter information electronically into relevant systems.
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• Market Vaya's subsidy programs to landlords and property management agencies.
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• Track private market and residential housing stock characteristics.
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• Provide excellent customer service to program participants and landlords.
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• Maintain housing and residential resources for specialty populations.
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• Support landlord recruitment and outreach efforts.
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• Attend community housing/residential meetings and disperse resources to stakeholders.
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• Participate in inter-agency committees focused on housing development.

Requirements
• Bachelor's Degree required.
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• Five years of service experience required.
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• Strong knowledge of federal and state laws, rules, regulations, and program practices applicable to Vaya Health's operation in North Carolina.
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• Ability to adhere to strict confidentiality requirements.
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• Experience in leading performance relationships with external stakeholders.
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• Proficiency in analyzing and communicating network needs.
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• Strong customer service skills and a positive demeanor.
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• Excellent verbal and written communication skills.
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• High level of knowledge of Microsoft Office applications and adept at learning software applications.

Nice-to-haves
• Demonstrated knowledge of the assessment and treatment of mental health, developmental disabilities, and substance use disorder.

Benefits
• Salary based on qualifications and experience.
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• Overtime compensation for non-exempt position.

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