Hourly Salesforce Administrator — Ongoing Support and Light Projects
About Us We are a payments technology company where Salesforce is central to sales, partnership, and marketing, and reporting. We’re replacing a departing admin and need dependable day-to-day coverage with capacity to support our day to day operations and push small and medium projects across the finish line. Engagement Type: Hourly, part-time contractor Hours: ~10 hrs/week to start (may increase), with 2–4 hrs/day overlap with MT (UTC-6/-7) Start: Immediately; multi-month ongoing. Projected 2-4 months. Tools: Sales Cloud, Pardot/MCAE, Reports/Dashboards, Flow, Data Loader, Sandbox, Zapier Core Responsibilities Day-to-Day Admin Support (primary need) Automation & Flow: create/fix flows, assignment rules, validation rules, email alerts, approval processes User management (roles, profiles, permission sets), login/access issues, SSO troubleshooting Record-level help: Leads/Accounts/Contacts/Opportunities/Campaigns, Activities, Tasks Reporting & Dashboards: build/maintain executive and team views; fix broken filters, row-level formulas, summary formulas, joined reports Data hygiene, deduping, and uploads: (Leads/Contacts/Accounts), imports/exports with Data Loader, field mapping Page layout/Lightning App/compact layout updates; guidance on UX best practices Marketing ops support: Pardot/MCAE sync issues, Campaign Member Statuses, UTM & lead-source management, list uploads Light/Medium Projects (as bandwidth allows) Lead routing & scoring tune-ups; funnel instrumentation Opportunity process updates (new stages, reasons, SLA logic, forecast categories) Campaign architecture for events/tradeshows and multi-touch reporting Small data projects (picklist rationalization, global value sets, archival strategy) Understand our instance, including custom integrations and how our data flows Qualifications 3+ years as a Salesforce Admin in a B2B environment Strong Flow skills (no-code automation), reporting mastery, Data Loader, dedupe best practices Hands-on with Pardot/MCAE (sync, CM statuses, segmentation) Clear communicator; mostly written, crisp admin notes and change logs, ability to work in live video meetings as needed for hands-on support Nice-to-Haves Certificates: Salesforce Administrator required, Salesforce Certified Marketing Cloud Account Engagement Specialist, Advanced Admin a plus Familiarity with Zapier and an integrated instance Ways of Working Daily async in Slack; weekly touchpoint on Meet Document every change (who/what/why), including rollback notes Sign NDA; handle PII securely; follow our data-handling policy How to Apply (include these in your submission) A short portfolio of relevant admin work (Loom, Zoom, or other video recording voicing over Flows you have built) Your hourly rate, weekly availability, and timezone overlap with MT Confirmation of certifications and a note on Pardot/MCAE experience Two references (clients or managers) we may contact Apply tot his job