Horizon Media Program Support

In the role of VR Event and Content Moderator, the candidate will work on live events, ensuring the audio and visual are coming through the VR and client tools accordingly. The role involves adding IDs from social media into client tools, reporting on trends, and resolving non-standard issues. The position offers a work-from-home career change with a forward-thinking global organization that nurtures a people-first culture and a genuine sense of belonging.RequirementsStrong written and verbal communication skillsResolution mindset, proven experience helping advertisers navigate the client online platform tools to a solutionMeticulous attention to detailStrong organizational skills with the ability to prioritize levels of urgency within an assigned case loadTolerance for repetitive work in a fast-paced, high production work environmentAbility to work as a team member, as well as independently and collaborativelyDemonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and mannerAbility to work with and wear VR equipment daily and for extended periods of time if neededStrong organizational skillsSkilled in multi-tasking; including the ability to be flexible and adapt to changes quicklyStrong computer navigation skills and PC KnowledgeBenefitsMedical, dental, and vision insuranceComprehensive employee assistance program (EAP)Registered retirement savings planPaid time off and holidaysPaid training daysCompany networking opportunitiesHealth and wellness programsPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportCelebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and moreA range of other perks and benefitsOriginally posted on Himalayas

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