Homecare Staffing Coordinator (Albany, NY / Hybrid)

FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. The Staffing Coordinator will play a crucial role in recruiting and onboarding certified Home Health Aides to support patients in their homes. Responsibilities Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements) Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met Submit candidates for fingerprinting, track results, and follow up on clearance status Use the Home Health Aide Registry to confirm certification status and prior HHA employment history Coordinate all onboarding steps: Generate offer letters and send required onboarding paperwork Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer) Schedule and conduct new hire orientation sessions Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS) Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion Skills Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements) Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met Submit candidates for fingerprinting, track results, and follow up on clearance status Use the Home Health Aide Registry to confirm certification status and prior HHA employment history Coordinate all onboarding steps Generate offer letters and send required onboarding paperwork Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer) Schedule and conduct new hire orientation sessions Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS) Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs Create and update signage, policies, and other operational tools, and report any issues to partner departments while tracking task completion Strongly prefer 2+ years' experience recruiting in healthcare or related high-volume industry; Minimum 1 year required Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook High energy, well spoken, and excellent interpersonal skills Must have advanced proficiency in attention to detail and organizational skills are necessary Must possess a strong sense of integrity and a commitment to process, compliance and documentation Must be able to quickly adapt to change and be able to work in a fast-paced environment Must be able to manage multiple priorities, be able to work under time-pressure Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records Bilingual (English/Spanish) preferred Benefits Medical benefits Retirement plans Wellness programs Fun company events Ongoing learning opportunities Company Overview As a leading CDPAP provider, FreedomCare helps you reclaim your right to health and happiness It was founded in 2015, and is headquartered in New Hyde Park, New York, USA, with a workforce of 501-1000 employees. Its website is