Home Delivery Pharmacy Technician - Remote in IL or IA
About the position Responsibilities • Process prescription requests and manage customer orders for home delivery. • Assist with operations support, training, and process improvements. • Update Standard Operating Procedures (SOPs) and team content. • Create and route pharmacy orders through receipt. • Handle inbound and outbound member/patient calls effectively. • Prep and scan documents, verify member/patient data, and submit prescription orders in the computer system. • Contact members/patients/providers to validate data and request payment information. • Identify solutions to non-standard requests and solve moderately complex problems independently. • Plan, prioritize, organize, and complete work to meet established objectives. • Provide a holistic approach to case management for assigned customers. Requirements • Active National Pharmacy Technician Certification (ExCPT or PTCB) or ability to obtain prior to start date. • 1+ years of experience working in a retail pharmacy. • Must reside in Illinois or Iowa. • Must be 18 years of age or older. Nice-to-haves • Previous health care experience. • Call-center or telephonic work experience. Benefits • Comprehensive benefits package including health insurance. • Career development opportunities. • Flexible telecommuting options for eligible employees. Apply tot his job