Home-Based Business Development Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Number of Openings: 1We are looking for a Home-Based Business Development Manager to join our growing U.S.-based client support team in the promotional products industry. This is a key role within the Sales team that combines lead generation, backend project management, account handling, and client relationship building. You will work closely with end users, sales executives, suppliers, and internal departments to deliver a seamless customer experience.REQUIRED CORE COMPETENCIESCommunication: Highly proficient in written and spoken EnglishCustomer Orientation: Ability to build strong, lasting relationships with clientsProject Management: Strong attention to detail, multitasking, and follow-up skillsOrganization: Excellent time management and documentation accuracyProblem Solving: A proactive approach to troubleshooting and solution findingSales Strategy: Strong business acumen and account growth mindsetWHAT YOU WILL DOResponsible for managing client accounts, developing new business opportunities, and ensuring the highest level of customer satisfaction.Proven track record in sales and account management, with a focus on building and maintaining long-term relationships.Collaborating with the sales team to provide customer support.Taking calls for products, handling problems, entering orders, processing returns, working with CSR to procure goods, and making outbound calls to support various sales programs.To assist with customers' requirements at customer and prospect events. Finding solutions and products. Managing company programs and web stores for clients. Developing or assisting with the presentation. Working with various internal company departments, shipping/receiving, art, decorating, customer service, IT, and accounting.Other ad hoc tasksWHAT WE LOOK FOREducation: Bachelor’s degree in Marketing, Communications, Business Administration, or a related fieldExperience: 3-5 years in Customer Service, Sales Support, or Lead Generation; promotional industry experience is preferredLanguage Proficiency: Excellent verbal and written English communication skillsSchedule: Able to work overnight/graveyard shifts in Philippine time or within U.S. operating hoursTechnical Skills:Proficient in Microsoft Office Suite and Google WorkspaceFamiliarity with HubSpot, Salesforce, or other CRM toolsBonus: Experience with promotional industry tools such as CommonSKU, SAGE, ESP, or iSUITESSoft Skills: Highly organized, self-motivated, reliable, and solutions-focusedWHAT WE OFFERSalary Range: Php 43,000 – Php 50,000Industry: Promotional ProductsJob Type: Full-timeWork Shift: 8:00 AM – 5:00 PM CST (USA)Workdays: Monday through Friday (USA)BENEFITS OF WORKING WITH USIndustry-leading salary packages Permanent work-from-home setup Company equipment providedInternet stipends upon regularization HMO Coverage PTO credits and service incentive leaves Major spring and winter company live events Monthly employee appreciation virtual events Company-provided career skills training courses A company culture focused on your personal and professional growthWHO WE AREDCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Originally posted on Himalayas

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