[Hiring] Weekend Intake Support Coordinator @Traditions Health LLC

The Weekend Intake Support Coordinator serves as an administrative support in the back office of the organization. The Weekend Intake Support Coordinator provides support to branch leaders in referral entry, scheduling, workflow issues, insurance verification, for all service lines. This is a Remote Position. Due to the nature of the position: Home Health/Hospice Intake is Required Hours: 29 Hours a week. Part-Time. No Benefits. Friday - 4pm to 9 pm Saturday/Sunday - 7am to 7pm Job Qualifications Education: High school diploma or equivalent Some college, or higher education is preferred License/Certification: Current Driver’s License Reliable transportation and valid auto liability insurance Experience: Home Health and/or Hospice operations or logistics experience preferred or more years in a healthcare intake or clinical setting, Home Health or Hospice preferred Knowledge and Skills: Must be organized, detail-oriented, and possess effective communication skills. Must be capable of prioritizing and handing multiple tasks of critical important and function well in an atmosphere of stress. Possess knowledge of medical terminology within Home Health or Hospice Must provide excellent customer service to clients and maintain professionalism. Knowledge of the EMR Home Care Home Base strongly desired. Knowledge of Intake/Referral platforms preferred. Ability to communicate with multiple agency staff effectively and clearly, while executing daily tasks. Must maintain the privacy and confidentiality of all staff and clients in line with HIPAA standards. Essential Functions: Quickly and accurately resolve issues in processing patient referrals for home health and/or hospice. Review and process intake workflow each day, accurately and timely. Follows all procedures as outlined in Standard Operating Procedures (SOP). Works within the policies as defined by Traditions Health. First responders to phone calls from branch leaders requesting assistance with referral entry. Follow-up audit review for accuracy of entry for all weekend referrals. Identify Learning and Development opportunities and assist with providing training to branch leaders regarding intake processes. Provide excellent customer service to patients/family, team members and other health care professionals Demonstrate commitment, professional growth and competency. Traditions Health is highly invested in not only your overall health, but also your future. This is reflected in the benefits we provide and the opportunities we make available to our employees. Benefits (Full-time or Part-time with Benefits) for eligible employees include: *This position has no benefits* Full range of health insurance-medical (BCBS with 3 medical plan options), dental & vision. Health Savings Account with employer contribution Company sponsored life insurance Supplemental life insurance Short and long-term disability insurance Accident & Critical Illness Employee Assistant Program Generous PTO (that increases with your tenure) 401(k) Retirement Plan with Employer Match Mileage reimbursement Continuing education opportunities Performance incentive program Traditions’ Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance. Traditions’ Health aspires to maintain a market competitive, internally equitable, and performance-based rewards program in order to attract, retain, and motivate employees. This philosophy includes to pay commensurate with experience, skills, competencies, and individual performance. Equal Employment Opportunity: Traditions Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination of any kind based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy or any other legally protected characteristic. Traditions Health is a rapidly growing, innovative provider in home health care and hospice. It is our mission to promote health and independence in the patients we serve, to attract and retain exceptional healthcare professionals and to conduct our business with compassion and integrity. We believe that our core values of Integrity, Compassion, Patient Satisfaction, Team Attitude, Compliance, Professionalism, and Commitment are the foundation of our success.

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