[Hiring] Provider Contractor Associate Analyst @The Cigna Group

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position plays a dual role in supporting the growth and integrity of the Evernorth Behavioral Health Network. It involves recruiting and onboarding qualified behavioral health providers, maintaining accurate provider data across multiple systems, and executing provider agreements. The role requires strong communication, analytical, and relationship-building skills to ensure high-quality service and operational excellence.
• Identify and recruit qualified behavioral health providers in targeted geographic areas.
• Conduct outbound and inbound communications to build and maintain strong relationships with providers and their office staff.
• Process provider screening applications and assist providers throughout the onboarding process.
• Negotiate competitive and cost-effective contract terms to meet health plan needs.
• Explain plan policies and procedures, resolve provider complaints, and ensure compliance with internal guidelines.
• Verify and load provider data across multiple systems.
• Ensure accuracy of provider demographics and fee schedules in contracts and screening forms.
• Issue updated contracts when demographic changes require revisions.
• Respond to internal and external inquiries via phone and email regarding provider data and contracting.

Qualifications
• 1+ year of experience in a medical office, insurance, or healthcare-related field.
• Strong phone, communication, and analytical skills.
• Self-directed with excellent problem-solving and decision-making abilities.
• Proficiency in Microsoft Office and ability to navigate data entry systems and tracking tools.
• Proven ability to work collaboratively in a fast-paced, matrixed environment.
• Customer-centric mindset with strong interpersonal skills.
• Experience in negotiating contracts and maintaining provider relationships.
• Understanding of contract language and financial acumen.

Requirements

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits
• Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• 401(k) with company match.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year and paid holidays.
• Eligible to participate in an annual bonus plan.

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