[Hiring] Pharmacy Technician Senior Representative @The Cigna Group
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Role Description
As a Pharmacy Technician Senior Representative, you will be working on a specialized team focused on high touch programs to assist our patients. This role is very detail oriented, and you’ll spend the majority of your day researching benefits, obtaining prior authorizations, processing orders and talking to patients and/or providers. Our representatives are dedicated team members who excel at customer service, helping us elevate our pharmacy patient care to new heights.
• Accurately enter prescriptions into our system, adjudicate claims and work rejections, and support patients with their medication orders.
• Rapid and thorough investigation of processing/benefit inquiries from Freedom Inside Sales team.
• Insurance inquiries/benefit checks.
• Cross trained in multiple areas while maintaining proficiency and accuracy.
• Juggle multiple tasks without sacrificing attention to detail.
• Help patients understand their pharmacy benefits better and answer patient calls effectively.
• Use empathy and your strong communication skills to handle patient questions, payment method processing, and prior authorization follow up.
Qualifications
• High School Diploma, or GED required.
• 2+ years pharmacy technician experience.
• Valid National Pharmacy Technician certification is required.
• Valid Arizona State pharmacy technician license is required.
• Microsoft Office proficiency and data entry skills.
• Strong math skills related to prescription calculations.
• Exceptional attention to detail, accuracy, and quality.
• Excellent verbal and written communication skills.
• Ability to work a rotating work schedule:
• 9AM - 5:30PM EST 3 days/week;
• 10:30AM - 7PM EST 1 day/week;
• 12:30 PM - 9PM EST 1 day/week;
• There is also a Saturday shift of 9AM - 6PM EST which happens about every 4 weeks.
Company Description
Apply Now
Apply Now
Role Description
As a Pharmacy Technician Senior Representative, you will be working on a specialized team focused on high touch programs to assist our patients. This role is very detail oriented, and you’ll spend the majority of your day researching benefits, obtaining prior authorizations, processing orders and talking to patients and/or providers. Our representatives are dedicated team members who excel at customer service, helping us elevate our pharmacy patient care to new heights.
• Accurately enter prescriptions into our system, adjudicate claims and work rejections, and support patients with their medication orders.
• Rapid and thorough investigation of processing/benefit inquiries from Freedom Inside Sales team.
• Insurance inquiries/benefit checks.
• Cross trained in multiple areas while maintaining proficiency and accuracy.
• Juggle multiple tasks without sacrificing attention to detail.
• Help patients understand their pharmacy benefits better and answer patient calls effectively.
• Use empathy and your strong communication skills to handle patient questions, payment method processing, and prior authorization follow up.
Qualifications
• High School Diploma, or GED required.
• 2+ years pharmacy technician experience.
• Valid National Pharmacy Technician certification is required.
• Valid Arizona State pharmacy technician license is required.
• Microsoft Office proficiency and data entry skills.
• Strong math skills related to prescription calculations.
• Exceptional attention to detail, accuracy, and quality.
• Excellent verbal and written communication skills.
• Ability to work a rotating work schedule:
• 9AM - 5:30PM EST 3 days/week;
• 10:30AM - 7PM EST 1 day/week;
• 12:30 PM - 9PM EST 1 day/week;
• There is also a Saturday shift of 9AM - 6PM EST which happens about every 4 weeks.
Company Description
Apply Now
Apply Now