[Hiring] People Operations Specialist @SelectQuote, Inc.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The People Operations Specialist is responsible for maintaining accurate and compliant associate records by managing onboarding, terminations, employee changes, and HR system transactions. This role serves as an escalation point for data and process issues, oversees I-9 compliance, and supports associates and leaders through HR inquiry systems. The position partners closely with the People Team to improve processes, document procedures, and ensure data integrity, efficiency, and a high level of service across all divisions.
• Ensure data integrity for associate records through routine audits across all divisions
• Oversee process and support new hires, terminations, and associate change requests (ACRs) accurately and on time
• Use UKG mass import tool to complete bulk associate transactions
• Serve as escalation point for transaction issues and data errors
• Oversee the I-9 process ensuring compliance and coordination with Equifax for escalations
• Oversee and support associates, managers, and the People Team with HR inquiries through People Assist
• Monitor and respond to former associate inquiries through Intercom
• Provide backup support for the People Operations Coordinator during high-volume periods and absences
• Continuously evaluate People Operations processes to ensure compliance, data accuracy, and efficiency
• Document and maintain internal procedures and training materials
• Partner with the People Team to identify and implement process improvements
Qualifications
• Bachelor’s degree in Human Resources, Business, Finance, or related field or equivalent experience preferred
• Minimum 3 years of Human Resources experience required
• At least 2 years of HR technology experience required
• Intermediate proficiency in Microsoft Excel
• Proven experience processing employee transactions
• Advanced or admin-level experience with UKG Pro or other HRIS platforms preferred
• Demonstrated ability to handle sensitive information with discretion
Requirements
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace
• Highly detail-oriented with strong organizational skills
• Excellent written, verbal, and customer service communication
• Strong analytical, decision-making, and problem-solving abilities
• Able to handle confidential information with discretion
• Self-motivated, responsive, and adaptable
• Quick learner with a continuous improvement mindset
Benefits
• Competitive Medical, Dental, and Vision Insurance
• HSA/FSA
• Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
• Voluntary Life Insurance for Self, Spouse, and Dependent
• Company-paid Basic Life Insurance and Long Term Disability
• Retirement plan and Employer match contribution with Profit Share
• Tuition Reimbursement program
• Company perks and Discount program
• Engaging Wellness and Financial Education Resources
• Employee Assistance Program
• Incentive Plans
Apply Now
Apply Now
Role Description
The People Operations Specialist is responsible for maintaining accurate and compliant associate records by managing onboarding, terminations, employee changes, and HR system transactions. This role serves as an escalation point for data and process issues, oversees I-9 compliance, and supports associates and leaders through HR inquiry systems. The position partners closely with the People Team to improve processes, document procedures, and ensure data integrity, efficiency, and a high level of service across all divisions.
• Ensure data integrity for associate records through routine audits across all divisions
• Oversee process and support new hires, terminations, and associate change requests (ACRs) accurately and on time
• Use UKG mass import tool to complete bulk associate transactions
• Serve as escalation point for transaction issues and data errors
• Oversee the I-9 process ensuring compliance and coordination with Equifax for escalations
• Oversee and support associates, managers, and the People Team with HR inquiries through People Assist
• Monitor and respond to former associate inquiries through Intercom
• Provide backup support for the People Operations Coordinator during high-volume periods and absences
• Continuously evaluate People Operations processes to ensure compliance, data accuracy, and efficiency
• Document and maintain internal procedures and training materials
• Partner with the People Team to identify and implement process improvements
Qualifications
• Bachelor’s degree in Human Resources, Business, Finance, or related field or equivalent experience preferred
• Minimum 3 years of Human Resources experience required
• At least 2 years of HR technology experience required
• Intermediate proficiency in Microsoft Excel
• Proven experience processing employee transactions
• Advanced or admin-level experience with UKG Pro or other HRIS platforms preferred
• Demonstrated ability to handle sensitive information with discretion
Requirements
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace
• Highly detail-oriented with strong organizational skills
• Excellent written, verbal, and customer service communication
• Strong analytical, decision-making, and problem-solving abilities
• Able to handle confidential information with discretion
• Self-motivated, responsive, and adaptable
• Quick learner with a continuous improvement mindset
Benefits
• Competitive Medical, Dental, and Vision Insurance
• HSA/FSA
• Voluntary Hospital Indemnity, Critical Illness, Accident Insurance, and Short Term Disability
• Voluntary Life Insurance for Self, Spouse, and Dependent
• Company-paid Basic Life Insurance and Long Term Disability
• Retirement plan and Employer match contribution with Profit Share
• Tuition Reimbursement program
• Company perks and Discount program
• Engaging Wellness and Financial Education Resources
• Employee Assistance Program
• Incentive Plans
Apply Now
Apply Now