[Hiring] People Operations Specialist @Ck Specialty Insurance Associates, Inc

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking an experienced HR professional to own and execute our core people operations. This role is highly hands-on and execution-driven, responsible for ensuring our HR processes are consistent, compliant, and scalable as the company grows. The ideal candidate is confident leading difficult conversations, building structured processes, and supporting leadership through clear documentation and follow-through.

This role will operate independently and serve as the primary point of contact for employee relations, performance management, and HR operations.

Key Responsibilities
• Hiring, Onboarding & Offboarding
• Execute the full hiring lifecycle, including job postings, interview coordination, candidate evaluation, and onboarding
• Manage employee offboarding and terminations in alignment with leadership direction
• Maintain consistent hiring and exit processes across the organization
• Employee Relations & Performance Conversations
• Serve as the first point of contact for HR-related employee concerns
• Lead difficult employee conversations with professionalism, empathy, and clarity
• Support leadership with performance management, corrective action, and documentation
• Performance Management & Accountability
• Execute performance review cycles and ongoing feedback processes
• Prepare documentation and templates for performance improvement plans and disciplinary actions
• Reinforce accountability while maintaining a fair, respectful, and compliant workplace
• Processes, Documentation & Templates
• Build, maintain, and improve HR processes, policies, and internal documentation
• Create standardized templates for common HR scenarios (discipline, reviews, promotions, exits, etc.)
• Ensure HR documentation is organized, current, and consistently applied
• Organizational & Leadership Support
• Translate strategic direction into operational execution
• Identify gaps in people processes and recommend practical, scalable improvements
• Support company initiatives by creating structure that enables follow-through and consistency

Qualifications
• 5+ years of experience in HR, People Operations, or a related field
• Comfortable owning execution independently without a supporting HR team
• Confident handling difficult conversations and sensitive situations
• Highly organized, proactive, and detail-oriented
• Enjoys building systems and processes in a growing organization

Benefits
• 401(k) retirement plan
• Health, dental, and vision insurance
• Generous Paid Time Off, Vacation, and Sick leave
• Tuition reimbursement
• Disability insurance
• Remote work flexibility

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