Hiring Now: Healthcare Call Center Representative(100% Remote)
Key Job Details:Start Date: Immediate openings availableLocation: RemotePosition: Healthcare Call Center RepresentativeCompensation: a competitive salaryCompany: Workwarp  Essential Responsibilities:
 Answer incoming phone lines...
 Follow guidelines dictated in quality program for each call.
 Ensure security procedure are met in every interaction
 Utilize DE & all applicable systems to procure needed program details to answer the callerÂs questions in accordance with program guidelines.
 Ensure correct information is communicated in each interaction.
 Maintain call talk times while applying all file facts
 Following details of required call scripts
 Process incoming Level 1 docs
 Maintain quality performance in processing
 Ensure all processing and call goals are met
Non-Essential Responsibilities:
 Performs other functions as assigned
 Follow processing guidelines as
Knowledge, Skills and Abilities:
 Ability to demonstrate customer service skills.
 Ability to use and decipher file details
 Ability to us de-escalation techniques on calls
 Ability to pay attention to detail while on calls or processing files.
 Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.
 Ability to demonstrate good keyboard skills.
 Ability to maintain patient confidentiality.
 Ability to work independently, under pressure and within, restricted timeframes.
 Ability to adapt and thrive in a changing environment.
 Ability to manage time effectively.
 Ability to demonstrate a strong knowledge of customer service principles and practices.
Work Conditions and Physical Demands:
 Primarily sedentary work in a general office environment.
 Ability to communicate and exchange information
 Ability to comprehend and interpret documents and data
 Requires manual dexterity to use computer, telephone and double monitors
 May be required to work extended hours based on special business needs.
Minimum Education:
 High School Diploma or GED required
 Additional education is preferred
Minimum Work Experience
 2+ year of call center experience
 Demonstrate customer service skills is required
 Able to function between two departments incoming calls Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now
 Answer incoming phone lines...
 Follow guidelines dictated in quality program for each call.
 Ensure security procedure are met in every interaction
 Utilize DE & all applicable systems to procure needed program details to answer the callerÂs questions in accordance with program guidelines.
 Ensure correct information is communicated in each interaction.
 Maintain call talk times while applying all file facts
 Following details of required call scripts
 Process incoming Level 1 docs
 Maintain quality performance in processing
 Ensure all processing and call goals are met
Non-Essential Responsibilities:
 Performs other functions as assigned
 Follow processing guidelines as
Knowledge, Skills and Abilities:
 Ability to demonstrate customer service skills.
 Ability to use and decipher file details
 Ability to us de-escalation techniques on calls
 Ability to pay attention to detail while on calls or processing files.
 Ability to display manual dexterity in the use of a PC, phone, sorting, filing and other office equipment.
 Ability to demonstrate good keyboard skills.
 Ability to maintain patient confidentiality.
 Ability to work independently, under pressure and within, restricted timeframes.
 Ability to adapt and thrive in a changing environment.
 Ability to manage time effectively.
 Ability to demonstrate a strong knowledge of customer service principles and practices.
Work Conditions and Physical Demands:
 Primarily sedentary work in a general office environment.
 Ability to communicate and exchange information
 Ability to comprehend and interpret documents and data
 Requires manual dexterity to use computer, telephone and double monitors
 May be required to work extended hours based on special business needs.
Minimum Education:
 High School Diploma or GED required
 Additional education is preferred
Minimum Work Experience
 2+ year of call center experience
 Demonstrate customer service skills is required
 Able to function between two departments incoming calls Apply Job! Your Future Starts HereDon't miss out on this exciting role. We are looking forward to hearing from you. Apply now!
Apply Now