Hiring Now: Customer Service Agent, Cross-Trained
If you're driven by purpose, this role is for you. We are hiring a Customer Service Agent, Cross-trained! We offer a flexible, hybrid Remote arrangement for this position. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â Benefits:
 Paid training
 Holiday pay
 401(k)
 Vacation
 Family travel on the American Airlines network
 Medical and dental available
Principal Duties and Responsibilities:
 Customer service agents work together as a team to provide excellent customer service and meet corporate objectives
 Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks
 Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, and calculating baggage and cargo weights
Minimum Qualifications:
 Ability to work all shifts, all days including nights, weekends, holidays
 Work outside in all weather conditions
 Able to lift up to 70 pounds
 Successful completion of training course
 At least 18 years of age
 High school diploma or GED
 Valid driverÂs license
Preferred Qualifications:
 Previous airline experience
 Previous employment as a front-line customer service provider
 Basic knowledge of computer applications and programs
Work Environment:
 Use of computers and other office equipment
 Airport ramp environment, subject to varied weather conditions and elevated noise levels
 All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
 Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
 Handle objects up to 70 pounds regularly
 Assist disabled customers, including, but not limited to, pushing wheelchairs
Starting Salary: $16.54/hr
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.
M/F Disabled and Vet EEO/AA Employer
Job Type: Part-time
Pay: From $16.54 per hour
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Paid time off
 Retirement plan
 Vision insurance
Schedule:
 8 hour shift
 Day shift
 Monday to Friday
 Night shift
 Weekends as needed
Education:
 High school or equivalent (Required)
License/Certification:
 Driver's License (Required)
Work Location: In person Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
 Paid training
 Holiday pay
 401(k)
 Vacation
 Family travel on the American Airlines network
 Medical and dental available
Principal Duties and Responsibilities:
 Customer service agents work together as a team to provide excellent customer service and meet corporate objectives
 Our employees must keep both the company goals and customer expectations in mind when completing their daily tasks
 Responsibilities include computerized passenger boarding, flight announcements, assisting customers with special needs, ticket sales, flight itinerary changes, seat assignments, and tracing mishandled luggage; also baggage loading, operation of motorized service vehicles and equipment, aircraft servicing, and calculating baggage and cargo weights
Minimum Qualifications:
 Ability to work all shifts, all days including nights, weekends, holidays
 Work outside in all weather conditions
 Able to lift up to 70 pounds
 Successful completion of training course
 At least 18 years of age
 High school diploma or GED
 Valid driverÂs license
Preferred Qualifications:
 Previous airline experience
 Previous employment as a front-line customer service provider
 Basic knowledge of computer applications and programs
Work Environment:
 Use of computers and other office equipment
 Airport ramp environment, subject to varied weather conditions and elevated noise levels
 All shifts including weekends, nights, holidays and/or irregular shifts
Physical Requirements:
 Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs
 Handle objects up to 70 pounds regularly
 Assist disabled customers, including, but not limited to, pushing wheelchairs
Starting Salary: $16.54/hr
The above statements provide a brief description of the general nature of work performed and not intended to be a complete list of responsibilities, duties and skills required for this position. Duties and expectations are subject to change as needed.
Employment is contingent upon a clear Driving Record, 10-year Criminal History Records Check, and Drug Screen as required. We also require proof of High School or GED completion.
Benefit package includes paid training, holiday pay, 401(k), vacation, family travel on the American Airlines network, medical and dental available.
M/F Disabled and Vet EEO/AA Employer
Job Type: Part-time
Pay: From $16.54 per hour
Benefits:
 401(k)
 Dental insurance
 Health insurance
 Paid time off
 Retirement plan
 Vision insurance
Schedule:
 8 hour shift
 Day shift
 Monday to Friday
 Night shift
 Weekends as needed
Education:
 High school or equivalent (Required)
License/Certification:
 Driver's License (Required)
Work Location: In person Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now