Hiring Now: Aviation Customer Service Representative
Position at a Glance:Start Date: Immediate openings availablePosition: Aviation Customer Service RepresentativeLocation: RemoteCompany: WorkwarpCompensation: a competitive salary  Job Summary
The Customer Service Representative is responsible for ensuring each customer has a pleasant experience at Western Aircraft by providing a friendly welcoming atmosphere, and exceptional service through anticipating needs and proactively offering services. It is the expectation that all customer requests will be performed in a timely, professional manner. This person will act as the... face of Western Aircraft and be the first point of contact for all visitors.
Schedule: Thursday-Monday, 1pm-9pm
Duties & Responsibilities
 Answers telephones, takes and relays messages to appropriate personnel in a timely manner
 Documents service requests by completing an aircraft arrival form
 Coordinates customer lodging accommodation requirements
 Insures rental cars are ordered, on-site, and clean prior to customer arrival
 Greets arriving/departing customers
 Facilitates customer and vendor catering requests
 Communicates service requests to personnel in Line Service, Maintenance and Avionics via telephone and two-way radio
 Informs customers of other services provided by Western Aircraft
Qualifications & Job Requirements
 Minimum two (2) years' experience in a customer service role
Other Prerequisites
 Pass pre-employment drug screen and background check
 Ability to obtain Airport Issued security badge
 Valid Driver's license
Work Environment & Physical Requirements
 Work is performed in an office environment with moderate noise level. Constantly requires repetitive movement of the wrist, hands, and/or fingers. Constantly requires clear vision to read printed materials and computer screen to accomplish work.
Available Benefits
 Medical, dental, vision
 Short term & Long term Disability - paid 100% by Company
 Life & Accidental Death and Dismemberment - paid 100% by Company
 Paid vacation, holidays, sick leave, jury duty, bereavement
 Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
 401K & Roth 401k with employer match
 Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
PI250788718 Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now
The Customer Service Representative is responsible for ensuring each customer has a pleasant experience at Western Aircraft by providing a friendly welcoming atmosphere, and exceptional service through anticipating needs and proactively offering services. It is the expectation that all customer requests will be performed in a timely, professional manner. This person will act as the... face of Western Aircraft and be the first point of contact for all visitors.
Schedule: Thursday-Monday, 1pm-9pm
Duties & Responsibilities
 Answers telephones, takes and relays messages to appropriate personnel in a timely manner
 Documents service requests by completing an aircraft arrival form
 Coordinates customer lodging accommodation requirements
 Insures rental cars are ordered, on-site, and clean prior to customer arrival
 Greets arriving/departing customers
 Facilitates customer and vendor catering requests
 Communicates service requests to personnel in Line Service, Maintenance and Avionics via telephone and two-way radio
 Informs customers of other services provided by Western Aircraft
Qualifications & Job Requirements
 Minimum two (2) years' experience in a customer service role
Other Prerequisites
 Pass pre-employment drug screen and background check
 Ability to obtain Airport Issued security badge
 Valid Driver's license
Work Environment & Physical Requirements
 Work is performed in an office environment with moderate noise level. Constantly requires repetitive movement of the wrist, hands, and/or fingers. Constantly requires clear vision to read printed materials and computer screen to accomplish work.
Available Benefits
 Medical, dental, vision
 Short term & Long term Disability - paid 100% by Company
 Life & Accidental Death and Dismemberment - paid 100% by Company
 Paid vacation, holidays, sick leave, jury duty, bereavement
 Health Savings Account or Health Reimbursement Account (employer contributions tied to participation in wellness program)
 401K & Roth 401k with employer match
 Flexible Spending programs
Western Aircraft Inc. has a Drug Free Workplace Policy which includes applicants passing pre-employment testing in accordance with 14 CFR 120. Applicants testing positive for the presence of prohibited drugs are ineligible for employment. DOT applicants who become employees of Western Aircraft Inc. will also be subject to random, reasonable cause, reasonable suspicion, and post-accident testing.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
PI250788718 Apply Job! We Want to Hear From You!If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.
Apply Now