[Hiring] Medical Services Support @Enlyte

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a detail-oriented and customer-focused Medical Services Support Specialist to join our clinical team. This role is responsible for managing inbound calls, faxes, and emails to process orders for various medical services and equipment for injured workers. The ideal candidate will have excellent communication skills, be comfortable in a call center environment, and have a background in healthcare or medical office settings. • Answer inbound calls to process orders for medical services and equipment (e.g., home health, wheelchairs, physical medicine services) • Manage fax line and dedicated email inbox for incoming requests • Perform order triage and prioritization • Make outbound calls as necessary • Provide administrative support, including data entry and document verification • Communicate effectively with providers and clients via phone and email • Process high-volume, transaction-oriented assignments efficiently • Adhere to contractual guidelines and company policies Qualifications • High school diploma or equivalent required; associate or bachelor’s degree preferred • 1-3 years’ experience in a call center environment required • 1-3 years’ experience performing data entry and typing required • 1-3 years’ experience in a medical/healthcare, worker’s compensation, or insurance field preferred • Excellent verbal and written communication abilities • Ability to multitask and work efficiently in a fast-paced environment • Basic computer skills and familiarity with office software • Strong attention to detail and accuracy Benefits • Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts • Life and AD&D Insurance • 401(k) • Tuition Reimbursement • Resources that encourage a lifetime of healthier living Apply tot his job