[Hiring] Licensed Pharmacy Technician @Walgreens

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves performing data entry and patient registration in accordance with state and federal regulations. • Processes new patient registration by entering data into the appropriate system using Walgreens prescription data entry procedures and guidelines. • Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. • Troubleshoots to obtain missing prescription information and interprets medical abbreviations (SIG codes). • Resolves all data entry related exceptions. • Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and patients as needed. • Resolves Third Party Rejects by reviewing, gathering information, making corrections, and resubmitting for processing according to individual plan requirements. • Makes telephone calls to insurers and others to obtain information, gain override approval, or otherwise resolve the Third Party Rejects. • Provides assistance to Pharmacists, both those in the facility and those at other locations. • Identifies and communicates issues to senior level staff as appropriate. • Must obtain active technician license or certification within the first 90 days and maintain an active technician license or certification. Qualifications • 18 years of age or older • High School Diploma or GED • At least one year of pharmacy technician experience in a retail or call center environment • At least 18 months experience as a pharmacy technician with a certificate/registration by state as granted by the state Board of Pharmacy or nationally recognized certification agency • Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction • Fluency in Spanish and English Requirements • Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online) • Basic Search Engine skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online • Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents) • Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents) • Communicate effectively in writing and verbally Company Description Founded in 1901, Walgreens (www.walgreens.com) proudly serves more than 9 million customers and patients each day across its approximately 8,000 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. Apply tot his job