[Hiring] Excavator Sales Representative @Jordan Sitter Associates

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves directly selling the Company's mining products and solutions to end users within the assigned territory/accounts, maximizing revenue, profit, and market penetration.
• Build relationships with customer decision-makers (executives, procurement, site management, maintenance, etc.)
• Continuously develop mid- to long-term opportunities by maintaining a strong sales pipeline
• Lead the end-to-end sales process, including quotations/tenders, contract negotiations, credit and collection terms, delivery/specification alignment, delivery and commissioning/start-up, and post-award customer satisfaction
• Monitor changes in regulations, MSHA requirements, tender rules, and other factors that may impact the business

Responsibilities
• Increasing revenue, gross profit, orders on hand, and overall pipeline health within the assigned territory/accounts
• Building high-probability opportunities (customer needs → proposal → commercial terms → approval/award)
• Price realization and margin protection
• Forecast accuracy, opportunity stage management, and CRM quality
• Customer satisfaction (delivery quality and responsiveness) and repeat/renewal/add-on orders
• Gathering and sharing market/competitor/regulatory intelligence internally
• Manage pricing, contracts, and expenses within the Company's approval matrix and assigned budget
• For strategic/critical opportunities, drive requests and approvals for special discounts/special terms subject to GM approval
• Extensive travel may be required

Key KPIs
• Orders on hand: value / units / gross profit
• Revenue and gross profit (GP)
• Collection & cash management: collection rate and overdue receivables ratio for assigned accounts
• New customer development: number of new accounts and first-time orders
• Pipeline: created value, number of stage advancements, days in stage (aging)
• Forecast accuracy: monthly/quarterly variance
• Price realization: average discount rate and adherence to margin floor
• Customer satisfaction: post-delivery evaluation and number of critical complaints
• CRM completeness and on-time updates
• Safety & compliance: zero violations

Knowledge and Experience
• Preferred Bachelor's degree in marketing, management, engineering, or mining
• Preferred Master's degree in marketing, management, engineering, or mining
• Extensive industry experience and knowledge may be considered in lieu of degree requirements in exceptional circumstances
• (Minimum) 3 years practical working experience in steering a distribution network toward profitability and growth
• (Preferred) 5 years practical working experience in steering a distribution network toward profitability and growth
• B2B sales experience in large/complex products (capital goods/industrial machinery preferred)
• Strong negotiation and consultative selling skills (value selling beyond price, such as TCO, availability, and safety)
• Ability to build relationships with multi-layer decision makers (executives to site level)
• Basic understanding of contracts and commercial terms (payment terms, warranty, delivery, risk)
• Strong numerical/analytical skills; ability to prioritize actions based on profitability, probability, and urgency
• Cross-functional communication skills to drive internal alignment (Service, Parts, Product, SCM, etc.)
• CRM operation, reporting, and Microsoft Office skills
• Self-motivated with strong compliance and MSHA mindset
• English proficiency
• Knowledge of the mining industry and construction/mining equipment, and/or relevant field experience
• Experience with tenders (RFP/RFQ), long-term maintenance contracts, and financial proposals
• Strategic planning/financial modeling skills; MBA, etc.

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