[Hiring] Contract Client Accounts Operations Analyst @Naviga

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting all facets of global client billing, leveraging in-depth knowledge of industry best practices. • Support daily operational functions within the department. • Interact with business stakeholders and subject matter experts to understand business problems and define solution requirements. • Analyze business processes and supporting systems, developing business cases, and building metrics/reporting. • Document and communicate clear functional and system requirements, often creating process-flow diagrams. • Work at the intersection of business and technology, representing business requirements during IT system design and modification. • Support project management and reporting efforts, liaising with project participants and following up routinely to ensure effective communication and task completion. • Interface with IT and various departments to execute cross-functional project requirements. • Perform system testing and requirements validation. Manage data sets and perform detailed reporting. • Provide training to internal attorneys and staff on new processes or systems as needed. Qualifications • A minimum of 3 years of experience successfully managing high-volume billing portfolios and/or financial analysis, preferably within a law firm environment. • Advanced proficiency in Microsoft Excel is mandatory, including mastery of VLookup and PivotTable functions. • Strong analytical skills, excellent written and verbal communication, highly organized, and detail-oriented self-starter. • Proven ability to handle multiple concurrent projects and meet tight deadlines. • High School Diploma or GED. • Ideal candidate will have a Bachelor’s Degree (4-Year) in Business Administration, Accounting, Finance, or Business Process Management. • Familiarity with Aderant or similar legal billing/financial systems. • Proven team player who is self-motivated and willing to take on additional work as needed in a small, fast-paced team environment. Benefits • Headquartered in both Chicago, IL and London, England. • Multi-Billion Dollar Business, Employing over 3600 Lawyers. • Culture includes individuals of high standards, providing support and collaboration throughout the business. • Work with a reputable global firm known for its excellence in professional services. • Temporary position with potential for growth and advancement within the firm. • 100% remote position. Apply tot his job