[Hiring] Clinical Pharmacist Market Support Clinical Excellence Team @UnitedHealth Group

Remote Full-time
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Clinical Pharmacist (CP) will report into the Manager of Clinical Pharmacy, Market Support. The Clinical Pharmacist will perform telephonic, patient-centered clinical consults focused on Care for Older Adults annual medication reviews and functional assessments. In addition, the CP will act as a field consultant for providers and clinics via in-person and virtual meetings. The CP will be required to meet or exceed established productivity and quality metrics and work a flexible schedule to meet business needs based on provider/client operational time zone. • Role will split time between telephonic patient outreach to complete assessments and provider facing activities (virtual and in-person) working with market representatives • Develop market business plans to motivate providers and large or complex group leadership to engage in improving Stars measures to be 4 STARS or higher in pharmacy-related measures for Statin Use in Patients with Diabetes, Statin Use in Patients with Cardiovascular Disease, and Medication Adherence for Diabetes, Cholesterol and Hypertension • Provide analytical interpretation of Stars and HEDIS reporting, including executive summaries to plan and provider groups for pharmacy measures including information on best practices and addressing patient barriers • Be the primary subject matter expert for all STARS related activities within their assigned market(s) working within a matrix relationship which includes Quality corporate operations and Regional/Market operations • Lead or participate and present in weekly, Monthly, Bi-monthly, Quarterly and/or Annual Business Review meetings related to STAR activities which summarize provider and large group performance and market performance as requested by or required by Quality or Regional leadership • Analyze and evaluate provider and large group structure and characteristics, provider group/provider office operations and personnel to identify the most effective approaches and strategies • Assist in developing of training and analytical materials for Stars and HEDIS • Identify and assess decision makers and other key provider group personnel with a focus on identifying barriers to achieving targeted outcomes, focus communications and efforts accordingly • Develop solution-based, user-friendly initiatives to support practice success • Place outbound calls to members to ascertain information from the patient regarding HEDIS and Quality measures related to their care as well as obtain member information regarding any possible gaps in care • Complete annual medication review of prescription and non-prescription medications with emphasis on patient assessment and counseling, safe and effective use of medications, identification of potential drug interactions, and other related activities • Complete pharmacotherapy assessment of patients' claims, past medical history, and disease states • Assess patients for medication adherence barriers and develop a plan to maximize patients' medication success through improving or maintaining adherence to medications • Deliver a patient-centered, clinically collaborative medication consultation • Develop a post-consultation list of action items for the patient and/or prescriber • Maintain a high level of clinical knowledge of chronic disease states and changes in pharmacy practice in adult and geriatric patient populations to serve as an authoritative information source on drugs and their utilization in therapy • Other duties as assigned Qualifications • Doctor of Pharmacy degree or equivalent experience • Active, unrestricted pharmacy license in state of primary residence and Oregon • 5+ years of Clinical Pharmacy Practice experience • 2+ years of experience with Medicare STARs & HEDIS Measures • 2+ years of experience in provider facing interactions, including provider education • 2+ years of experience with data analysis and/or quality chart reviews. Must be able to review data and provide recommendations for improvement • Proficient with Microsoft Word, Excel, Outlook, PowerPoint • Comfortable working in a rapidly changing and highly matrixed environment • Demonstrated ability to manage multiple complex, concurrent projects • Demonstrated planning and organizational skills to demonstrate leadership and initiative • Demonstrated ability to work independently, as well as a member of a team Preferred Qualifications • MBA/MPH Degree • Post Graduate Training (Pharmacy Residency and/or Fellowship) • Board certification by the Board of Pharmacy Specialties (BPS) • Certified Geriatric Pharmacist • Bilingual with preference given to Spanish, Mandarin, Vietnamese, Korean • Demonstrated excellent written and verbal communication and relationship building skills • Demonstrated solid interpersonal skills Benefits • Comprehensive benefits package • Incentive and recognition programs • Equity stock purchase • 401k contribution (all benefits are subject to eligibility requirements) Apply tot his job
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