[Hiring] Call Center- Pharmacist Consultant @Elevance Health
Role Description
The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.
Qualifications
• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current valid active and unrestrictive RPh license required.
Requirements
• May require response during non-standard hours.
Preferred Skills, Capabilities and Experiences
• PharmD preferred.
• Experience with direct patient counseling or education preferred.
• Call Center Experience is strongly preferred.
• The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.
Work Hours
• Monday - Friday, 12:00pm - 8:30pm EST.
Benefits
• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
• Medical, dental, vision, short and long term disability benefits.
• 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.
Apply tot his job
Apply To this Job
The Call Center Pharmacist Consultant is responsible for supporting disease management programs and physicians care plans through drug therapy evaluation and consultation for program participants.
• Provides evaluation of member Rx needs and therapies through review of medication history to determine if medications are appropriate.
• Assesses member compliance with plan through direct contact with members and their physicians.
• Determines potential barriers to compliance and identifies solutions to overcome barriers.
• Ensures that members understand appropriate use of current prescriptions.
• Reviews medications with physicians when therapies do not meet national standards and counsels physicians around alternative medications.
• Serves as a resource to the clinical team in disease management and other clinical areas.
Qualifications
• Requires BA/BS in Pharmacy and a minimum of 2 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
• Current valid active and unrestrictive RPh license required.
Requirements
• May require response during non-standard hours.
Preferred Skills, Capabilities and Experiences
• PharmD preferred.
• Experience with direct patient counseling or education preferred.
• Call Center Experience is strongly preferred.
• The internet signal needs to reach your home through a cable wire or fiber optic cabling and not a wireless tower signal is strongly preferred.
Work Hours
• Monday - Friday, 12:00pm - 8:30pm EST.
Benefits
• Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
• Medical, dental, vision, short and long term disability benefits.
• 401(k) + match, stock purchase plan, life insurance, wellness programs and financial education resources.
Apply tot his job
Apply To this Job