[Hiring] Business Analytics, Senior Analyst @4062 Aetna Resources, LLC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Analyst will play a critical role in leveraging analytics and strategic thinking to help incorporate solutions within the Medicare Grievance department operations. This is an opportunity to partner across the organization to identify data-backed solutions to key pain points, as well as develop and help implement creative initiatives that will drive efficiencies. This position will report to the Lead Director of Medicare Grievances. This position has high visibility across the complaints organization, so great communication skills are required. This position requires strong interpersonal abilities and excellent analytical skills. • Perform data / analytics to inform decision-making across the organization • Contribute and help to drive forward key process improvement-focused initiatives • Develop and maintain regular reporting, driving insights and action items to improve performance • Collaborate with other team members, as well as cross-functional team members to drive initiatives forward to successful completion • Develop materials and lead discussions with relevant organizational leaders • Create Quickbase databases to help the operations team track their tasks • Manage existing Quickbase maintenance for any changes needed • Create and contribute to presentations for senior leadership-level audiences • Other duties, as assigned Qualifications • 3 years of Medicare Experience • 2+ years of proficiency in Excel, PowerPoint, QuickBase; experience with Alteryx, SQL or other programming languages a plus • 2+ years of relevant experience in data analysis, data science or analytics role • Demonstrated attention to detail and experience leveraging data / analytics to solve problems • Proven innovative problem-solving abilities and decision-making skills • Strong written and verbal communication skills; ability to influence decision-making at many levels of leadership Requirements • 3-5 years of proficiency in Excel, PowerPoint, QuickBase; experience with Alteryx, SQL or other programming languages a plus • 4-5 years of Medicare experience • 1-2 years of Operations background preferred • 1-2 years of Medicare complaints experience Education • Bachelor’s degree in a relevant discipline or a minimum of 2 years of equivalent work experience Benefits • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility Apply tot his job