Healthcare Scheduling Coordinator
Description:
Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract.
Hiring ASAP!!
Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators.
The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment.
This role has a focus on community-health and providing support to individuals in under-served populations.
Requirements:
Education:
Associate's Degree or equivalent experience. Bachelor's Degree preferred.
Experience:
Two years work experience
Prior customer service work experience required
Experience in a healthcare environment preferred
Customer service experience preferably in a contact/call center environment; retail/sales experience acceptable
Experience with electronic medical record strongly preferred (eCW a plus)
Skills:
Strong communication, interpersonal and team skills
Ability to exercise judgment in dealing with sensitive, confidential information
Ability to learn new information and processes rapidly
High level of comfort working with an ethnically diverse group of people with disabilities
Detail-oriented with the ability to enter information accurately into electronic systems
Ability to handle a high volume of calls and switch between multiple tasks and systems
Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate.
Benefits:
We are an equal opportunity employer and welcome applications from all qualified individuals.
Apply Now
Full-time Healthcare Scheduling Coordinator, Care Planning: 9 month contract.
Hiring ASAP!!
Legacy Care Group is partnering with Commonwealth Care Alliance and is seeking compassionate and skilled Scheduling Coordinators.
The Scheduling Coordinator is part of a Care Planning Unit Team that is responsible for telephonic outreach to CCA members with the goal of scheduling an appointment for a comprehensive health needs assessment.
This role has a focus on community-health and providing support to individuals in under-served populations.
Requirements:
Education:
Associate's Degree or equivalent experience. Bachelor's Degree preferred.
Experience:
Two years work experience
Prior customer service work experience required
Experience in a healthcare environment preferred
Customer service experience preferably in a contact/call center environment; retail/sales experience acceptable
Experience with electronic medical record strongly preferred (eCW a plus)
Skills:
Strong communication, interpersonal and team skills
Ability to exercise judgment in dealing with sensitive, confidential information
Ability to learn new information and processes rapidly
High level of comfort working with an ethnically diverse group of people with disabilities
Detail-oriented with the ability to enter information accurately into electronic systems
Ability to handle a high volume of calls and switch between multiple tasks and systems
Willing to learn and utilize telehealth technologies (video, chat, etc.) to support CCA members and enable successful telehealth appointments, when appropriate.
Benefits:
We are an equal opportunity employer and welcome applications from all qualified individuals.
Apply Now