Healthcare Office Manager
About the position The Office Manager & Franchise Support Specialist at Health Atlast is a pivotal role that combines office management with franchise support. This position is responsible for overseeing administrative operations at the headquarters while also providing direct support to franchise clinics across the U.S. The ideal candidate will facilitate communication between the franchisor and franchisees, ensuring the successful implementation of operational systems and training programs to enhance clinic performance and profitability. Responsibilities • Oversee day-to-day administrative operations at the Health Atlast headquarters. • Coordinate communication between franchisor staff and franchise locations. • Maintain organized records, track compliance, and ensure adherence to Health Atlast policies and procedures. • Act as a liaison between the franchisor and franchisees, providing direct support to clinics across the U.S. • Guide franchisees in understanding and implementing Health Atlast systems, such as operational workflows, patient acquisition strategies, and reporting metrics. • Assist franchisees in troubleshooting issues and developing solutions to improve clinic performance. • Collaborate with the marketing and operations teams to ensure franchisees have the tools and resources needed for success. • Deliver virtual and in-person training sessions to franchise clinic staff. • Evaluate franchise clinic performance and provide actionable recommendations to improve efficiency and profitability. • Track and report franchisee progress in adopting Health Atlast systems, ensuring milestones are met. Requirements • Proven experience as an Office Manager and/or Franchise Support Specialist or similar role. • Strong organizational and multitasking skills, with a keen eye for detail. • Excellent interpersonal and communication skills, with the ability to build relationships with diverse teams. • Proficiency in Microsoft Office Suite and familiarity with CRM or EMR systems. • Previous experience in healthcare, franchising, or a related field is a plus. Nice-to-haves • Candidates with measurable achievements in previous roles, such as increasing patient appointments or reducing operational costs. • Strong problem-solving skills and a proactive approach to challenges. • The ability to adapt and thrive in a fast-paced environment. Benefits • Competitive hourly rates and benefits. • Opportunities for professional development and career growth. • A collaborative and supportive work environment. • The chance to make a meaningful impact by helping healthcare professionals succeed. Apply tot his job