Healthcare Manager, Strategy & Operations - (REMOTE)
A TEAM OF DIFFERENCE MAKERS:
At Author Heath, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental... respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs), substance use disorders (SUDs) and Dementia. We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.
WHAT IS YOUR SUPERPOWER?
Strategic Projects + Project Management
Translate complex data into actionable insights for stakeholders
Establish quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identify opportunities and develop solutions for improvement.
Understand the business model, the key metrics (how they're defined and calculated) and how metrics are used to drive decision making
Develop and track key performance indicators (KPIs) aligned with business objectives
Partner with clinicians, data scientists, product managers, and cross-functional teams to drive strategic initiatives
Identify and lead opportunities to improve systems and processes
Establish relationships with stakeholders in other departments to make decisions regarding operational activity and strategic goals
Clinic Operations
Play an active role in day-to-day operations of our telemedicine clinic
Manage and optimize virtual clinic scheduling and resource allocation
Monitor, analyze, and troubleshoot telemedicine clinic performance
Implement best practices to enhance patient experience and clinical outcomes
Develop and implement policies and procedures that will improve day-to-day operations.
Help develop training plans, management oversight enablement, and auditing plans for business procedures
Communicate and explain new directives, policies, or procedures to department stakeholders
WHAT WE ARE SEEKING:
3-5 years of experience in project management, business analysis, or related roles
Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
Demonstrated ability to solve complex problems using data-driven approaches
High level of empathy, humility, and emotional intelligence
Excellent communication and presentation skills
Track record of impact in cross-functional team environments
Experience working in multi-clinician clinical settings, preferably in telehealth
Bachelor's degree in Business, Healthcare Administration, or related field
Proficiency in project management methodologies and tools
BONUS IF YOU HAVE .
Experience with Medicare, Medicaid, and/or complex patient populations
Knowledge of healthcare regulations and compliance requirements
Experience building and managing financial and operational forecasts
Familiarity with telehealth technologies and platforms
Master's degree in relevant field (MBA, MHA, MPH)
Certifications in project management (PMP, PRINCE2) or healthcare management
Experience with process improvement methodologies (Six Sigma, Lean)
WHAT WE OFFER:
Retirement savings plan (401k) Plan up to 3.5% company match
Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
Paid vacation
Paid sick leave
9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
Performance-based bonuses
and more!
NEXT STEPS:
Submit an application
Upload an updated resume
Share LinkedIn profile and/or cover letter
Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Newco will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $130,000.00 - $140,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: Remote
Apply Now
At Author Heath, we are dedicated to a field-based, home-based care model, ensuring we meet our members right where they are, in their homes, and their communities. We are seeking professionals who are willing to go the extra mile to connect with our members in a high-tech environment where we are there at all times assisting the members. We value non-judgmental... respectful, and empathetic interactions, aiming to meet the unique needs of each member. Immerse yourself in the realm of specialized care at Author Health. Our primary mission is to deliver outstanding care for seniors battling with serious mental illnesses (SMIs), substance use disorders (SUDs) and Dementia. We are committed to making a significant impact in the lives of our most vulnerable population. With our advanced technology, our members can enjoy a stress-free experience as we provide all the necessary services. Join us in our mission to revolutionize healthcare.
WHAT IS YOUR SUPERPOWER?
Strategic Projects + Project Management
Translate complex data into actionable insights for stakeholders
Establish quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identify opportunities and develop solutions for improvement.
Understand the business model, the key metrics (how they're defined and calculated) and how metrics are used to drive decision making
Develop and track key performance indicators (KPIs) aligned with business objectives
Partner with clinicians, data scientists, product managers, and cross-functional teams to drive strategic initiatives
Identify and lead opportunities to improve systems and processes
Establish relationships with stakeholders in other departments to make decisions regarding operational activity and strategic goals
Clinic Operations
Play an active role in day-to-day operations of our telemedicine clinic
Manage and optimize virtual clinic scheduling and resource allocation
Monitor, analyze, and troubleshoot telemedicine clinic performance
Implement best practices to enhance patient experience and clinical outcomes
Develop and implement policies and procedures that will improve day-to-day operations.
Help develop training plans, management oversight enablement, and auditing plans for business procedures
Communicate and explain new directives, policies, or procedures to department stakeholders
WHAT WE ARE SEEKING:
3-5 years of experience in project management, business analysis, or related roles
Strong analytical skills with proficiency in data analysis tools (e.g., Excel, SQL, Tableau)
Demonstrated ability to solve complex problems using data-driven approaches
High level of empathy, humility, and emotional intelligence
Excellent communication and presentation skills
Track record of impact in cross-functional team environments
Experience working in multi-clinician clinical settings, preferably in telehealth
Bachelor's degree in Business, Healthcare Administration, or related field
Proficiency in project management methodologies and tools
BONUS IF YOU HAVE .
Experience with Medicare, Medicaid, and/or complex patient populations
Knowledge of healthcare regulations and compliance requirements
Experience building and managing financial and operational forecasts
Familiarity with telehealth technologies and platforms
Master's degree in relevant field (MBA, MHA, MPH)
Certifications in project management (PMP, PRINCE2) or healthcare management
Experience with process improvement methodologies (Six Sigma, Lean)
WHAT WE OFFER:
Retirement savings plan (401k) Plan up to 3.5% company match
Low cost benefits package for employee and dependents ( medical/ dental/ vision/ STD/ Life Insurance)
Paid vacation
Paid sick leave
9 paid holidays throughout the year with (2) additional flex holidays .. 11 in total!
Performance-based bonuses
and more!
NEXT STEPS:
Submit an application
Upload an updated resume
Share LinkedIn profile and/or cover letter
Author Health is committed to a diverse and inclusive workplace. It is the company's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. The company's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance Newco will consider for employment qualified applicants with arrest and conviction records.
Job Type: Full-time
Pay: $130,000.00 - $140,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Work Location: Remote
Apply Now