Healthcare Impact Specialist | New York, NY
About the Role
Galileo is seeking Hospitalitarians to join our Virtual Support Team as we bring healthcare to those who need it most! We believe that the visit, the consultation, the lab test is only the surface and that the really exciting work is how we make people feel. How we take care of them, how we help them along their health journey. If you are hyper focused on changing peoples lives, of clearing the way as they take control of their wellbeing, of creating special and unique experiences that defy peoples expectations of what caring for themselves can be and what it can feel like - then you belong at Galileo.
Heres What Youll Do:
Seek to understand the person you are assisting and their unique circumstances. Using this insight youll provide unreasonable hospitality and service.
Connect folks with the various Galileo services and teams, including clinical and administrative functions. As needed, this can include completing administrative tasks such as processing insurance authorizations, collecting medical records and more.
Build strong connections that mean you notice even the small details and continually brainstorm solutions to improve our processes and each persons experience
About You
We'd love to hear from you if this sounds like you:
Someone who truly enjoys helping people - you never approach a problem as one size fits all but creatively resolve issues based on each persons unique needs
Are excited to help people day in and out as you navigate a complex system
Are energized by providing high volume and high quality support in an fast-paced environment
Have strong written and verbal communication skill with the highest attention to detail
Are willing to spend some of your time in an office with like-minded individuals
Do not have a healthcare background (or are willing to forget everything you have learned)
Can speak both English and Spanish
Ability to work from our NYC HQ
Compensation Range:
$20-22 per hour based on experience, location, and market dynamics
Benefits:
Medical / Dental / Vision insurance
Flexible Spending Account
Health Savings Account
Company paid STD/LTD, AD&D, and life insurance
Up to 12 weeks of paid parental leave
401K with employer match
Paid time off
Apply Now
Galileo is seeking Hospitalitarians to join our Virtual Support Team as we bring healthcare to those who need it most! We believe that the visit, the consultation, the lab test is only the surface and that the really exciting work is how we make people feel. How we take care of them, how we help them along their health journey. If you are hyper focused on changing peoples lives, of clearing the way as they take control of their wellbeing, of creating special and unique experiences that defy peoples expectations of what caring for themselves can be and what it can feel like - then you belong at Galileo.
Heres What Youll Do:
Seek to understand the person you are assisting and their unique circumstances. Using this insight youll provide unreasonable hospitality and service.
Connect folks with the various Galileo services and teams, including clinical and administrative functions. As needed, this can include completing administrative tasks such as processing insurance authorizations, collecting medical records and more.
Build strong connections that mean you notice even the small details and continually brainstorm solutions to improve our processes and each persons experience
About You
We'd love to hear from you if this sounds like you:
Someone who truly enjoys helping people - you never approach a problem as one size fits all but creatively resolve issues based on each persons unique needs
Are excited to help people day in and out as you navigate a complex system
Are energized by providing high volume and high quality support in an fast-paced environment
Have strong written and verbal communication skill with the highest attention to detail
Are willing to spend some of your time in an office with like-minded individuals
Do not have a healthcare background (or are willing to forget everything you have learned)
Can speak both English and Spanish
Ability to work from our NYC HQ
Compensation Range:
$20-22 per hour based on experience, location, and market dynamics
Benefits:
Medical / Dental / Vision insurance
Flexible Spending Account
Health Savings Account
Company paid STD/LTD, AD&D, and life insurance
Up to 12 weeks of paid parental leave
401K with employer match
Paid time off
Apply Now