Health Information Management Representative
About the position
This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm CST.
We offer 3 weeks of training during normal business hours.
Responsibilities
• Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
• Processes release of information (ROI) requests
• Manages requests for documentation and information
• Scans and edits documents in the electronic medical record
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
• May train and mentor co-workers
• Analyzes documentation and tracks completion to meet regulatory requirements
• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
• Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
• Other duties as assigned
Requirements
• High School Diploma / GED OR equivalent experience
• Must be 18 years of age OR older
• 1+ year of customer service experience within a healthcare environment
• 1+ year of Health Information Management (HIM) or Release of Information (ROI) experience
• Experience with Microsoft Office products
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 4:00 pm CST
Nice-to-haves
• 2+ years of customer service experience
• EPIC experience
• Health Information Management (HIM) experience
• Experience working within the health care Industry and with health care insurance
• Experience working in a hospital, physician's office or medical clinic setting
• Clerical or administrative support background
• Experience working in a call center
• RHIT or RHIA certification
• Knowledge of medical terminology
• Experience communicating with patients & staff with various educational & socio-economic backgrounds
Benefits
• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution
Apply tot his job
Apply To this Job
This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges.
Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:30 am - 4:00 pm CST.
We offer 3 weeks of training during normal business hours.
Responsibilities
• Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
• Processes release of information (ROI) requests
• Manages requests for documentation and information
• Scans and edits documents in the electronic medical record
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
• May train and mentor co-workers
• Analyzes documentation and tracks completion to meet regulatory requirements
• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
• Work with Microsoft Word, Excel (create, edit, save documents and spreadsheets) and Outlook (email and calendar management)
• Other duties as assigned
Requirements
• High School Diploma / GED OR equivalent experience
• Must be 18 years of age OR older
• 1+ year of customer service experience within a healthcare environment
• 1+ year of Health Information Management (HIM) or Release of Information (ROI) experience
• Experience with Microsoft Office products
• Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 4:00 pm CST
Nice-to-haves
• 2+ years of customer service experience
• EPIC experience
• Health Information Management (HIM) experience
• Experience working within the health care Industry and with health care insurance
• Experience working in a hospital, physician's office or medical clinic setting
• Clerical or administrative support background
• Experience working in a call center
• RHIT or RHIA certification
• Knowledge of medical terminology
• Experience communicating with patients & staff with various educational & socio-economic backgrounds
Benefits
• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution
Apply tot his job
Apply To this Job