Health Call Center Supervisor?/Member Services Supervisor?/Remote
Position: Health & Benefits - Call Center Supervisor / Member Services Supervisor (Remote)
Employer Industry: Financial Services...
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Flexible remote work options available in multiple states
Supportive and collaborative work environment
Chance to make a positive impact on member experience
Recognized for outstanding workplace culture and benefits
What to Expect (Job Responsibilities):
Provide day-to-day leadership to ensure a high-performance, customer service-oriented work environment
Prioritize, assign, evaluate, and supervise the work of all Customer Service Representatives
Provide coaching and guidance for performance improvement and development
Direct and oversee the training of new representatives
Maintain and increase employee engagement
What is Required (Qualifications):
High school diploma, GED, or college degree
5 - 7 years of applicable experience
Excellent analytical skills with a proactive nature
Strong organization skills with a drive to meet deadlines
Proficiency in Microsoft Excel, Word (including mail merge), and Outlook
How to Stand Out (Preferred Qualifications):
Experience with Salesforce CRM preferred#J-18808-Ljbffr
Apply Now
Employer Industry: Financial Services...
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Flexible remote work options available in multiple states
Supportive and collaborative work environment
Chance to make a positive impact on member experience
Recognized for outstanding workplace culture and benefits
What to Expect (Job Responsibilities):
Provide day-to-day leadership to ensure a high-performance, customer service-oriented work environment
Prioritize, assign, evaluate, and supervise the work of all Customer Service Representatives
Provide coaching and guidance for performance improvement and development
Direct and oversee the training of new representatives
Maintain and increase employee engagement
What is Required (Qualifications):
High school diploma, GED, or college degree
5 - 7 years of applicable experience
Excellent analytical skills with a proactive nature
Strong organization skills with a drive to meet deadlines
Proficiency in Microsoft Excel, Word (including mail merge), and Outlook
How to Stand Out (Preferred Qualifications):
Experience with Salesforce CRM preferred#J-18808-Ljbffr
Apply Now