Head of Competitive Intelligence
Who we are and what we do Momentive (NASDAQ: MNTV) (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at Momentive.ai. What we're looking for It's an exciting time here at Momentive! Over the past few years, our product portfolio has expanded well beyond surveys to include agile market research and customer experience solutions that are experiencing rapid growth. Our rebrand from SurveyMonkey to Momentive gives us a new canvas to tell our enterprise story, better supporting an intentional move upmarket, where we will face competitive challenges that must be skillfully navigated. As the Head of Competitive Intelligence, you will help fuel Momentive's go-to-market success by sharpening our competitive positioning and messaging, developing winning sales plays, providing actionable deal guidance, and informing our product strategy and roadmap. Reporting to the Vice President of Product Marketing, this is a highly collaborative role and you will form strong partnerships with sales, customer success, marketing and product. You will • Research, track, and analyze key competitors in the experience management and market research spaces • Conduct in-depth research on competitive product capabilities through a variety of sources including win/loss reports, analyst reports, webinars, PR, and other publicly available information • Build competitive sales tools and collateral (e.g. battle cards, competitive playbooks, solution comparisons) that help sales position our offerings to win • Provide sales and customer success with ongoing education on the competitive landscape as well as on shared learnings from prior deals • Manage a win/loss program with a 3rd party vendor to help us understand the primary reasons we win and lose • Partner with the marketing team to build targeted competitive campaigns • Bubble up competitive insights to the executive team to help inform company strategy You have • 8+ years of experience in competitive intelligence, product marketing, or similar role in a B2B SaaS environment • Demonstrated ability to develop and deliver compelling presentations to a variety of audiences • Excellent verbal and written communication skills • Strong strategic, analytical, organizational and problem-solving skills • Enough technical aptitude to understand and clearly convey key product and technology differentiators • Track record of successfully leading, influencing and collaborating with cross-functional teams What we offer our employees Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals. Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100. Our commitment to an inclusive workplace Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. Learn more about our diversity, equity, and inclusion efforts here. #LI-remote Apply tot his job