Guest Services Usher/ Greeter
The San Francisco Giants are looking for Ushers/Greeters to join their Guest Services Department for the 2026 season. In this role, you will serve as an ambassador for the Giants and Oracle Park, ensuring guests have a safe and enjoyable experience while providing excellent customer service. Responsibilities Greet guests with a positive attitude at all times, offering to help them before they have to come to you Perform line management duties ensuring proper access in a safe, efficient manner Greet guests at entry gates and scan their tickets Facilitate giveaways Provide wayfinding around the Park directing guests to sections, seats, restrooms, food options etc Escort guests to their seats while sometimes using a wheelchair Check tickets for proper access to levels, sections and seats Monitor seating sections and aisles, keeping them clear Communicate guest-related incidents or safety issues to Security and Maintenance ensuring safety and cleanliness Operate elevators and/or monitor escalators for safe usage Skills Safety consciousness and provide excellent customer service and communication skills Able to work flexible hours - weekdays, nights, weekends and holidays based upon the event schedule Comfortable on your feet and moving around (up and down stairs, ramps, walkways etc.) during shifts as well as working in small spaces (such as an elevator) Punctual (on time for your scheduled shifts) Flexible in working different positions and performing different functions Great at multi-tasking in a fast-paced team environment collaborating with others Comfortable working outdoors subject to various weather conditions Proactive and comfortable working with conflict de-escalation, resolution and problem solving Benefits Indemnity healthcare through Healthy SF, which includes medical, dental and prescription coverage Access to Giants tickets Dedicated mental health support A hybrid working environment Transportation benefits Wellness programs Paid time off including half day Fridays during the season and an extended holiday break Company Overview The San Francisco Giants are a Major League Baseball (MLB) team based in San Francisco, California. It was founded in 1883, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is