Group Account Director

About the role The Group Account Director leads a portfolio of accounts and a team of account leaders, ensuring consistent delivery, strategic excellence, and business growth across the group. Qualifications Bachelor’s degree required 10 or more years of experience in agency or client strategy leadership Strong experience managing teams and account portfolios Experience working with ecommerce and/or B2B clients is a plus Working knowledge of digital marketing channels, including owned media (SEO & GEO), paid media (search, social, and programmatic), Email & SMS, and more. Hands-on experience with paid media platforms is strongly preferred Key Responsibilities Portfolio Leadership Oversee a group of accounts, ensuring consistent performance and delivery Drive strategic alignment and quality across all accounts Team Leadership & Development Lead, mentor, and develop Account Directors and senior team members Build a high-performing, accountable team culture Business Growth & Performance Drive revenue growth and retention across the portfolio Identify opportunities to expand services and increase client value Operational Strategy Improve processes and systems to enhance efficiency and scalability Partner with leadership to align on business priorities Core Skills & Competencies Team leadership and coaching Portfolio management Strategic oversight Operational excellence Business growth mindset Experience with tools and ad platforms, including Google Analytics, Google Ads, Google Search Console, SEMRush, Klaviyo, Meta Ads, ClickUp, etc., is a plus What Success Looks Like in This Role Your portfolio performs consistently at a high level, your team is strong and self-sufficient, and your clients see your group as a strategic partner.