Google Workspace System Administrator (MDM / Endpoint Management)

Remote Full-time
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together SUMMARY: Customer is looking for an experienced System Administrator to manage and secure our digital workspace, with a primary focus on administering our Google Workspace ecosystem. This role combines high-level SaaS administration with core IT operations, ensuring the health, security, and efficiency of our environment. Experience with Mobile Device Management (MDM) platforms is highly valued as we maintain and secure our endpoint fleet. The candidate should be able to work full-time, and it is desirable for the work shift to be set to cover first shift hours (8-5) in IST. PRIMARY DUTIES: Google Workspace Administration (Primary): Manage the complete Google Workspace ecosystem, including mail routing policies, email gateways, identity management, and troubleshooting complex mail flow issues. Leverage knowledge of GCP to support cloud-based applications. Automation & Scripting: Utilize GAM (Google Apps Manager) and scripting languages (PowerShell, Shell, Python) to automate routine administrative tasks, reporting, and IT operations. Desktop Engineering & IT Operations: Provide in-depth engineering support for Windows, macOS, and ChromeOS, including patching, image management, hardware repair, and core network troubleshooting (TCP/IP, DNS, DHCP, VPN). Assist to position environment from a relatively small deployment of ChromeOS to much larger populations (from less than 50 to 1000), Endpoint Security: Manage endpoint protection (Antivirus/EDR), enforce disk encryption (BitLocker, File Vault), and ensure rapid security patching across the fleet. Device Management (MDM): Assist in deploying, configuring, and ensuring compliance across company devices using MDM/UEM tools. EXPERIENCE: Google Workspace Administration (Primary): Manage the complete Google Workspace ecosystem, including mail routing policies, email gateways, identity management, and troubleshooting complex mail flow issues. Leverage knowledge of GCP to support cloud-based applications. Automation & Scripting: Utilize GAM (Google Apps Manager) and scripting languages (PowerShell, Shell, Python) to automate routine administrative tasks, reporting, and IT operations. Desktop Engineering & IT Operations: Provide in-depth engineering support for Windows, macOS, and ChromeOS, including patching, image management, hardware repair, and core network troubleshooting (TCP/IP, DNS, DHCP, VPN). Assist to position environment from a relatively small deployment of ChromeOS to much larger populations (from less than 50 to 1000), Endpoint Security: Manage endpoint protection (Antivirus/EDR), enforce disk encryption (BitLocker, file Vault), and ensure rapid security patching across the fleet. Device Management (MDM): Assist in deploying, configuring, and ensuring compliance across company devices using MDM/UEM tools. WORK ENVIRONMENT: Remote EXPECTED HOURS OF WORK: 32-40 hours a week TRAVEL: None QUALIFICATIONS: Familiarity with project management tools and processes. Proven ability to work creatively and analytically in a problem-solving environment. Ability to interact with leadership and staff at all levels. Strong problem solving and root cause identification skills. Excellent communication and interpersonal skills. Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel). Excellent attention to detail Strong organizational skills Excellent analytical skills Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel and PowerPoint Collaborative team worker – both in person and virtually using MS Teams or similar Ability to work as liaison between business and information security / information technology Flexibility to accommodate working across different time zones Excellent interpersonal communication skills with strong spoken and written English Business outcomes mindset Solid balance of strategic thinking with detail orientation Self-starter, ability to take initiative REQUIRED EDUCATION: Bachelor's degree or equivalent experience. COMPENTENCY: Demonstrated experience in Systems Administration and MDM/UEM (Tanium/JAMf) #LI-DR1 New Era Technology, LLC., and its subsidiaries (“New Era” “we”, “us”, or “our”) in its operating regions worldwide are committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Data that you may provide us. In this, we are also committed to providing you with a positive experience on our websites and while using our products, services and solutions (“Solutions”). View our Privacy Policy here We never ask candidates to pay any fees at any point in our hiring process. If you are ever asked to provide payment for training, certification, equipment, or any other purpose, it is not from our company. Only communications from our official company channels should be trusted. Please note our official email domain is @neweratech.com . If you suspect fraudulent activity, please contact us immediately at [email protected] .
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