GM, SSO Americas

At Tektronix, we empower engineers to solve the world’s toughest technology challenges with precision measurement solutions that fuel innovation. From next-generation semiconductors to wireless, aerospace, and quantum technologies, our test and measurement solutions enable engineers to design, build, and launch tomorrow’s innovations with confidence. We support engineers from the first spark to final signal—transforming curiosity into confidence with trusted tools that deliver precision, clarity, and reliability. For 80 years, we’ve set the standard in test and measurement—and we’re just getting started. As a Ralliant company, Tektronix is backed by a culture rooted in solving problems, learning by doing, and winning as one team. We believe in unlocking growth for our customers, our people, and our shareholders. That means empowering diverse voices, supporting whole-person wellbeing, and creating a workplace where curiosity and ownership drive impact—together. Position Summary This is a high-impact General Manager role leading our services business across the Americas, representing a significant portion of the overall Service Solutions Organization. You will lead an organization of ~400 employees across the U.S., Mexico, and Canada, with full P&L accountability for performance, growth, and transformation. Reporting to the Vice President & General Manager, Service Solutions Organization, this leader owns the end-to-end performance of the Americas services business, including operations, commercial outcomes, and customer experience. This role is focused on strengthening and evolving a complex service organization, enhancing customer experience, and advancing a scalable, lifecycle-driven services model. Success requires a leader who can operate at both the strategic and execution levels—setting direction while driving aligned execution across a distributed, multi-site organization. Responsibilities Own full P&L accountability, including revenue growth, service attach, pricing, and operational delivery Lead the continued evolution of the services business into a lifecycle-driven services model Strengthen service delivery performance, enhancing customer experience and retention Lead a complex, multi-site service operation, including laboratory and field service teams, ensuring consistent, high-quality execution at scale Lead and align senior leaders across operations, field service, sales, customer experience, and business systems Build organizational capability by developing talent, strengthening accountability, and elevating leadership effectiveness Strengthen and optimize Authorized Service Provider networks to improve customer proximity and responsiveness Partner cross-functionally to align commercial strategy, customer needs, and operational execution Drive continuous improvement through disciplined problem solving, standard work, and data-driven decision making Lead through change by simplifying complexity and driving clear, aligned execution Qualifications Proven experience owning and operating a full P&L with accountability for both revenue growth and operational delivery Strong commercial acumen with the ability to translate customer needs into scalable service offerings Deep experience leading complex, multi-site service operations, including field service organizations Demonstrated success leading transformation in evolving, performance-driven environments Experience working within a continuous improvement–driven organization, with a track record of applying structured problem solving and process improvement to drive results Proven ability to lead leaders and drive alignment across functions in a matrixed organization Strong executive presence, communication skills, and emotional intelligence Track record of building high-performing teams and developing organizational capability Experience in industrial, test & measurement, or technical service environments preferred Willingness to travel up to 50% of the time. #LI-KJ1 About Company About Tektronix Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow! We Are an Equal Opportunity Employer Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected]. Company Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.