Global Instructional Design Manager
Description:
• Lead and coach a team of Instructional Designers focused on creating learning content for company and organizational initiatives with rapid timelines and/or maintaining enduring learning content
• Own and manage the end-to-end people strategy and performance management of the assigned Instructional Design team
• Manage intake and triage of content design and development requests
• Define and drive learning content standards and processes, and design and development strategy to create consistency and quality in learning experience across the CS, Trust, and AirCover teams
• Collaborate closely with fellow Global Operations Training team members, including our Translation and Localization Manager, Instructional Designer Manager, Learning Performance Manager(s), and other roles to deliver high-quality training content deliverables and outcomes
• Innovate on instructional design processes using data analysis and emerging technologies to improve efficiency and quality of learning content
Requirements:
• 5+ years experience with strategic design and development of learning content, including eLearning courses, instructor-led training, simulations, audio and video content
• 2+ years experience managing complex content design and development projects and working with contributors to resolve day-to-day challenges
• 2+ years experience managing teams in a distributed environment
• Outstanding interpersonal and cross-functional leadership skills with ability to influence across various leadership levels
• Exceptional written and oral communication skills with an emphasis on clarity and ability to adapt to different styles and tones
• Ability to prioritize and drive team to achieve multiple simultaneous deadlines while consistently delivering high quality results
• Self-motivated with excellent time management skills, a keen attention to detail, and the ability to troubleshoot and discover novel solutions to problems encountered
• Strong business acumen, including strong problem solving and critical thinking skills
Benefits:
• Eligible for bonus, equity, benefits, and Employee Travel Credits.
Apply Now
Apply Now
• Lead and coach a team of Instructional Designers focused on creating learning content for company and organizational initiatives with rapid timelines and/or maintaining enduring learning content
• Own and manage the end-to-end people strategy and performance management of the assigned Instructional Design team
• Manage intake and triage of content design and development requests
• Define and drive learning content standards and processes, and design and development strategy to create consistency and quality in learning experience across the CS, Trust, and AirCover teams
• Collaborate closely with fellow Global Operations Training team members, including our Translation and Localization Manager, Instructional Designer Manager, Learning Performance Manager(s), and other roles to deliver high-quality training content deliverables and outcomes
• Innovate on instructional design processes using data analysis and emerging technologies to improve efficiency and quality of learning content
Requirements:
• 5+ years experience with strategic design and development of learning content, including eLearning courses, instructor-led training, simulations, audio and video content
• 2+ years experience managing complex content design and development projects and working with contributors to resolve day-to-day challenges
• 2+ years experience managing teams in a distributed environment
• Outstanding interpersonal and cross-functional leadership skills with ability to influence across various leadership levels
• Exceptional written and oral communication skills with an emphasis on clarity and ability to adapt to different styles and tones
• Ability to prioritize and drive team to achieve multiple simultaneous deadlines while consistently delivering high quality results
• Self-motivated with excellent time management skills, a keen attention to detail, and the ability to troubleshoot and discover novel solutions to problems encountered
• Strong business acumen, including strong problem solving and critical thinking skills
Benefits:
• Eligible for bonus, equity, benefits, and Employee Travel Credits.
Apply Now
Apply Now