Global Community Manager

Remote Full-time
Brainrider is a marketing and creative agency with teams in Menlo Park/San Francisco, Los Angeles, Seattle, New York City, London, and Toronto. We work with ambitious marketers, in-house creative teams, and internal agencies to do more, by filling capability and capacity gaps and enabling them to execute their marketing and creative at scale. We believe collaboration is at its best when we feel at home, so we work as a team β€” plain and simple. Whether we’re brainstorming better marketing ideas for our clients, or pushing the gas to meet a tight deadline, it all happens with adaptability, optimism, and teamwork. Are you our next team member?The RoleJob Title: Global Community ManagerLength: 12 monthsEstimated Start: SeptemberLocation: Remote, PST preferred Hourly Pay Range: $35-40Brainrider isseeking a highly skilled and experienced Community Manager with a strong background in both community management and website maintenance to join our client-embedded team. In this role, you will assist with the development and upkeep of the client's studio websites while supporting various community management initiatives. You will collaborate closely with other Community Managers on the Oculus Studios Shared Services team to foster a vibrant and engaged community.What you'll doAssist in the development, maintenance, and optimization of multiple studio static websitesTroubleshoot technical issues and resolve bugs to ensure website stability and securityImplement updates and patches to maintain website security and performanceDevelop new website features and functionality using HTML, CSS, and JavaScript as neededSupport web analytics and apply SEO principles to enhance website performance and user experienceAssist in creating visual assets such as graphics, banners, and icons to boost community engagement and brandingSupport player communication strategies, including email newsletters, in-game messaging, and social media announcementsCollaborate with game developers to produce engaging community content, including blog posts, videos, and live streamsManage and moderate community feedback channels, including forums, social media platforms, and email communicationsWhat you'll bring5+ years of experience in community management or a related field2+ years of experience in static website development and maintenanceStrong proficiency in HTML, CSS, and JavaScriptExcellent written and verbal communication skillsStrong analytical and problem-solving abilitiesAbility to work independently and collaboratively within a teamResourceful and proactive in identifying problems and creating effective solutionsComfortable working autonomously with minimal supervisionProficient in Google Suite tools (Drive, Docs, Sheets)Additional InformationWe offer competitive salaries, paid vacation, work from home (WFH) support and set-up assistance, and a wide variety of other great perks!The fine print:Please include current resume and cover letter as we would like to learn more about you and your experienceCandidates selected for next steps will be contactedYou can learn more about working with us at Brainrider CareersBrainrider is a place where everyone can do their best work and be themselves. We work as a team, plain and simple. We respect and value the unique characteristics, skills, and experiences of everyone, and support and champion each other to be the best we can be β€” for ourselves, our team, and our clients. We recognize that a diverse and inclusive workplace leads to better ideas, better solutions, and better results. And we’re here for that β€” and for you. We#ridetogether.Relocation and sponsorship are not provided.Originally posted on Himalayas

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