German Speaking Customer Service for Sports Betting Platform
German Speaking Customer Service for Sports Betting Platform - Work In Greece
1 week ago Be among the first 25 applicants
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Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.
Key Responsibilities
• Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German
• Provide guidance on using the sports betting platform and explain features, odds, and betting rules
• Handle complaints and resolve issues with a focus on customer satisfaction
• Document customer interactions and feedback accurately in the CRM system
• Collaborate with internal teams to enhance the customer experience and promote responsible betting
• Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers
Requirements
• Fluency in German (both written and spoken) is essential; knowledge of English is a plus
• Previous experience in customer service, ideally in the gaming or sports betting industry
• Strong communication skills and the ability to build rapport with customers
• Passion for sports and knowledge of various sports events and betting terminology
• Excellent problem-solving skills and a proactive, customer‑centric approach
• Ability to work efficiently in a fast‑paced environment and manage multiple inquiries
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary
Benefits
• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
Apply tot his job
Apply To this Job
1 week ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives for a Sports Betting Platform, with the unique chance to work in Greece. If you have a passion for sports and customer service, this role offers a vibrant environment and the opportunity to engage with sports enthusiasts in the German language.
Key Responsibilities
• Assist customers with inquiries related to sports betting, including account management, betting options, and promotions via phone, email, and live chat in German
• Provide guidance on using the sports betting platform and explain features, odds, and betting rules
• Handle complaints and resolve issues with a focus on customer satisfaction
• Document customer interactions and feedback accurately in the CRM system
• Collaborate with internal teams to enhance the customer experience and promote responsible betting
• Stay informed about sports events, betting trends, and platform updates to provide relevant information to customers
Requirements
• Fluency in German (both written and spoken) is essential; knowledge of English is a plus
• Previous experience in customer service, ideally in the gaming or sports betting industry
• Strong communication skills and the ability to build rapport with customers
• Passion for sports and knowledge of various sports events and betting terminology
• Excellent problem-solving skills and a proactive, customer‑centric approach
• Ability to work efficiently in a fast‑paced environment and manage multiple inquiries
• Willingness to relocate to Greece and work flexible hours, including evenings and weekends as necessary
Benefits
• Competitive Monthly Salary
• 2 Extra Salaries Per Year
• Fully Paid Relocation Package
• Fully Paid Training
• Health Insurance
• And Much More...
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
Apply tot his job
Apply To this Job