GEG Coordinator – Video Games Research Operations

Interpret is a global media, entertainment, and technology insights agency seeking a GEG Coordinator to manage participant recruitment for video game research projects. The role involves identifying qualified candidates, conducting screenings, coordinating logistics, and ensuring the right participants are available for research. Responsibilities Recruit qualified participants for Interpret’s qualitative research, using our industry-leading Good Gamer Group panel Understand and execute on the unique qualifications for each study, paying close attention to quotas, subquotas, nuance between groups, etc. to ensure the participants match the needs of the research “Code” screener surveys with user-friendly software Alchemer (formerly SurveyGizmo) Learn basic CRM functionality and use email/SMS marketing to generate screener survey responses Track project progress in Microsoft Excel, using simple data manipulation / formulas to display research participants’ responses in a “grid” format Fully vet recruits via phone and/or video response to ensure all participants meet the qualifications stated in the screener survey Coordinate with and confirm dates and times of participation with recruits, sending emails and making reminder calls as needed to ensure strong attendance For hybrid employees, occasionally travel to do check-ins and light IT work at our Interpret playtesting labs or our clients’ facilities Skills Good phone etiquette Personal organization Tech savviness, including working knowledge of Microsoft Excel Self-motivation to complete tasks on strict deadlines Strong attention to detail and the ability to work under tight deadlines Strong phone and customer service skills - engaging with a diverse audience who share a common interest in video games Team player, ready to work with a dedicated and fast-moving remote team Strong organizational and project management skills Self-starter with the ability to work under minimal supervision (takes initiative and looks for process efficiencies whenever possible) Strong verbal and written communication skills Familiarity with Microsoft Word, Excel, Outlook Willingness to learn new software as part of the job General knowledge of gaming and the biggest game franchises Industry knowledge and gaming passion None required – we are open to all situations and life stages; however, the ideal candidate may be someone who has recently / will soon graduate from college Benefits Tiered performance bonus Health/dental/vision 401(k) with employer matching Generous paid time off each calendar year Physical & mental wellness program Paid parental/family leave Continuing education scholarship program Company Overview Interpret is a consumer insights firm that works at the intersection of media, entertainment, and technology. It was founded in 2005, and is headquartered in Los Angeles, California, USA, with a workforce of 51-200 employees. Its website is Company H1B Sponsorship Interpret has a track record of offering H1B sponsorships, with 3 in 2025, 5 in 2024, 2 in 2023, 3 in 2022, 2 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.