Game User Researcher

Remote Full-time
About Ascendion :

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:
• Build the coolest tech for world’s leading brands
• Solve complex problems – and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers!

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.

About the Role:

Job Title: Game User Researcher

Job Description:

As a Franchise User Researcher on the Performance & Insights team at our triple A game studio, candidate will be directly responsible for ensuring that the team generates and deliver consistently excellent player feedback to games teams.

Responsibilities:
• Coordinate research projects, making detailed plans to accomplish goals and directing the integration of technical activities.
• Present and explain research results, reports and findings to clients.
• Recruit research participants and ensure their engagement in franchise game research.
• Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
• Devise and evaluate methods and procedures for collecting data, such as surveys, opinion polls, or questionnaires, or arrange to obtain Confer with management, production and marketing staff to discuss project specifications and procedures.
• Ensure action is taken on research outcomes by evangelizing and tracking outcomes committed to by product/games teams.

Top 3 Hard Skills Required + Years of Experience –
• Minimum 2 years experience creating research materials and insight artifacts through game testing.
• Minimum 2 year experience with usability testing
• Minimum 3+ year experience generating survey materials and analysis and reports from the surveys collected related to game research.

Minimum Qualifications & Skills:
• Strong ability to work independently and manage one’s time.
• Strong research skills and knowledge.
• With experience running games user research studies (including playtests, usabilities, expert reviews, quant surveys, and market research).
• Strong knowledge of research material creation, moderation, and presentation.
• Strong knowledge of production processes and the types of research insights needed to drive impact across development timelines.
• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
• Strong knowledge of computer software, such as MS Word, MS PowerPoint, MS Project, Visio etc.
• Master's degree in psychology, human-computer interaction, or a related field. (PhD preferred). 8-10 years experience required

Location: Remote (Washington)

Salary Range: The salary for this position is between $125,000- $145,000 Annually. Factors which may affect pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal day accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City/ State] [10-15 day of paid vacation time] [6 paid holidays and 1 floating holiday per calendar year] [Ascendion Learning Management System]

Want to change the world? Let us know.

Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!

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