Fund Operations Lead

Remote Full-time
About the position

Wellington Fund Services oversees a broad array of funds, including hedge, private equity, offshore, ‘40Act and commingled investment trusts that invest globally across all asset classes. Fund Services is responsible for the accounting, financing, financial reporting and operations for these funds. This role sits within our US Fund Control and Operations Team and is focused on the Transfer Agency (TA) Oversight and Investor Operations function for our `40Act Tender Offer and Interval Funds as well as Collective Investment Trusts. The function is responsible for governing, monitoring, and enhancing the investor cashflow and reporting process, including the performance of the third-party transfer agent. This role ensures that shareholder servicing, transaction processing, and regulatory reporting are executed accurately, efficiently, and in full compliance with industry standards and firm policies.

Responsibilities
• Interacting closely with internal colleagues and external service providers to ensure the timely and accurate processing of client cash flows into Wellington’s commingled funds
• Working with the transfer agent and internal client service teams to handle a wide range of client account servicing requests including special handling of transactions and account queries
• Expertise operating and supporting the enhancement of internal system applications
• Daily and periodic monitoring of service provider delivery and performance
• Monitoring position and cash balances across multiple systems, resolving discrepancies as needed
• Developing and managing relationships with Wellington’s centralized teams and external service providers
• Leading and supporting projects, both large and small, associated with the funds, Wellington’s operational and systems infrastructure, and service providers

Requirements
• College undergraduate degree, preferably in accounting, finance, or business
• 7+ years of industry experience
• Very strong attention to detail and organizational skills
• A natural curiosity and desire to expand one’s knowledge and role
• A proactive nature in developing and improving processes
• Desire and ability to work in a fast-paced, team-oriented environment, performing multiple tasks and balancing competing priorities
• A client service mindset and strong communication skills

Nice-to-haves
• Experience from an asset manager or fund administrator ideally in a transfer agent related capacity is preferred
• Experience with Interval and Tender Offer funds strongly preferred
• Advanced business application skills, strong Excel and Access abilities are preferred
• Progress towards a CPA, CFA, CAIA or MBA is a plus

Benefits
• retirement plan
• health and wellbeing
• dental
• vision
• pharmacy coverage
• health savings account
• flexible spending accounts and commuter program
• employee assistance program
• life and disability insurance
• adoption assistance
• back-up childcare
• tuition/CFA reimbursement and paid time off (leave of absence, paid holidays, volunteer, sick and vacation time)

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